New York Post

HOW TO HELP A HURTING FRIEND

- — Rob Bailey-Millado

Struggling for the right thing to say — or post on Facebook — over a loved one’s hardship? You can stop now.

Turns out there isn’t really one right phrase that will make everything better, according to a series of studies published in the journal Basic and Applied Social Psychology.

Psychologi­sts at Wayne State University in Detroit asked 54 undergrads to rate 96 “supportive” statements, tackling eight hypothetic­al crisis situations. With the statements, they cast a wide net — from optimistic reassuranc­es (“things have a way of working out for the best”) to phrases designed to make them feel included (“so what if you didn’t make the team — now you can spend more time with us”).

But no one approach struck a chord with participan­ts. Instead, and as previous research in this field has suggested, soul-soothing words seem to boil down to individual preference­s. Simply put: It’s down to people’s individual quirks, which can be hard to predict.

To further back up their hypothesis, lead researcher Shawna Tanner’s team had 33 clinical psychologi­sts, undergrad and graduate clinical trainees rate statements made by counselors in therapy training videos. Again, there was virtually no unanimity about which statements helped more than hurt.

Kim Allen-McGinley, a Staten Island-based social worker, says that it doesn’t really matter exactly what you say. Just say something — and, more importantl­y, listen.

“The most important thing you can do for a loved one in pain is respect their healing process and let them know you’re there for them with no conditions,” Allen-McGinley tells The Post. “Most people in a lot of pain tend to carry feelings of shame, guilt, anxiety and depression, so it’s important that they feel they have a safe place to share these emotions without judgment.”

The bottom line? Choosing the right words matters less than simply being supportive.

“[Your] mere presence and sympathy is likely enough,” Tanner writes in the report.

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