New York Post

Bad 'Movie' continues to spook ex-patrons

- By NADINE DENINNO

The ghost of the shuttered MoviePass appears to be haunting bank accounts this October.

The movie subscripti­on service, which shut down for good Sept. 14, has reportedly returned from the dead, appearing as a variety of mysterious charges on credit cards, former members tell The Post.

Maricar Tinio, from Chicago, says she was charged twice for unknown fees in September after service was terminated — once for her $9.95 membership and another for $5.64.

“I think they need a class-action lawsuit filed against them,” she says. “Their Web site is acting as if they are still in business.”

Rachel Vidak, of Boulder, Colo., canceled her account in January 2019 when MoviePass “began retracting the promises that made them worthwhile” and she was still charged twice in September — once on the day of the shutdown announceme­nt. She ended up filing a fraud claim with her bank to get her money back and is now a member of AMC’s unlimited Stubs program.

“It feels like theft,” she says. “I can say for certain that my trust in them is completely gone. Even if they manage to make a comeback, I strongly doubt I would ever consider going back to them.” In an e-mail statement to The Post, CEO Mitch Lowe says reports that subscriber­s were charged following the Sept. 14 service interrupti­on are “false” and former subscriber­s are simply misreading their bank accounts. “One single subscriber, out of the many thousands of MoviePass subscriber­s, was charged $9.95 on Sept. 15 and has been refunded that amount,” he says. “We are aware that some of our subscriber­s have mistaken refunds appearing on their credit card statements for charges.”

MoviePass made a splash when it launched a $9.95 monthly membership for unlimited theater screenings, which quickly resulted in troubles for the company. Although it added millions of users, the company started running out of cash just as fast and lowered its prices to combat the turmoil.

Lowe then said it was dropping its unlimited plan, but after a subscriber revolt, brought it back days later. MoviePass finally died when the stock of parent company Helios and Matheson Analytics tanked, and a reverse stock split plan fizzled.

 ??  ??

Newspapers in English

Newspapers from United States