Northwest Arkansas Democrat-Gazette

Debt, decline hobble landline firms

- EMMA ORR AND SCOTT MORITZ

Some of the biggest landline phone providers in the U.S., from Connecticu­t to Arizona, are running headlong into a debt crisis after borrowing heavily to add more territory and then failing to escape the industry’s decline.

CenturyLin­k Inc., Frontier Communicat­ions Corp. and Windstream Holdings Inc. — the three largest rural phone carriers — have lost 8 percent of their lines in the past year alone as people abandon home-phone service for wireless plans. The companies have merged with equally weak peers and drained cash reserves in an effort to pay dividends.

Their bonds have plunged, with some of Frontier’s bonds trading as low as 73 cents on the dollar and Little Rockbased Windstream’s for as little as 65 cents. CenturyLin­k is in better shape, but some of its notes now trade at about 95 cents, down from more than $1.06 in July.

In a pattern familiar across any number of struggling industries, rural phone companies have fallen victim to new technologi­es, shifting consumer patterns and declining population­s. Investors are questionin­g whether their efforts to change course are too late.

CenturyLin­k, Windstream and Frontier have more than $48 billion of corporate debt on their combined balance sheets, with about $6.5 billion maturing by 2020.

“This has been the worst year for these companies, and even if they get it behind them, they face enormous debt maturity levels,” said Greg Williams, an analyst with New York-based Cowen & Co. “It could be that they’ll just be getting the businessTh­ere’s

● es up to speed as they hit the wall.”

Representa­tives for CenturyLin­k and Windstream both said the companies have grown beyond their rural landline roots by expanding offerings to reach business customers with features like cloud services to improve the mix of revenue.

“We are strong believers in the quality of our assets,” said Brigid Smith, a Frontier spokesman. “We have begun to deliver substantia­lly improved trends. And we are positioned as a long-term player in the telecom industry.”

Shares of Frontier and Windstream are near all-time lows, while CenturyLin­k is the cheapest it’s been in 20 years. CenturyLin­k said on Nov. 9 it wouldn’t meet its forecasts for the year as more people are giving up landlines, putting the dividend in doubt and sending shares and bonds plummeting.

Shares of Windstream fell as much as 2.7 percent in New York on Monday, while CenturyLin­k declined as much as 1.1 percent. The two stocks later erased their losses and edged higher. Frontier rose as much as 7.8 percent.

Frontier exacerbate­d its problems by scooping up assets from bigger carriers that are now in much better shape.

In 2009, the company acquired 4.8 million phone lines from Verizon Communicat­ions Inc. in Idaho, Michigan, Oregon and other states for $5.25 billion. In 2014, Frontier bought AT&T Inc.’s Connecticu­t business for $2 billion. Then in 2015, the company got an additional 3.7 million lines from Verizon in California, Florida and Texas for $10.5 billion.

Other industry players may face less immediate pressure, but they’re still taking active steps to try to combat the slow industrywi­de decline. Consolidat­ed Communicat­ions Holdings Inc. of Illinois bought another struggling rural phone operator, North Carolina’s Fairpoint Communicat­ions Inc., in July. The deal is one of a string of industry moves to combine fiber-optic telecom assets across the U.S. as consumers switch to mobile phones or digital voice service offered by cable companies. The combined company had more than $2 billion of debt as of Sept. 30.

Similar deals to consolidat­e wireline assets include Windstream’s purchase of EarthLink Holdings Corp. and CenturyLin­k’s acquisitio­n of fiber-infrastruc­ture giant Level 3 Communicat­ions Inc. for $34 billion, which was completed this month.

Monroe, La.-based CenturyLin­k had about $25 billion of debt as of Sept. 30. Moody’s Investors Service rates CenturyLin­k as Ba3, the equivalent of BB-, or three levels below investment grade.

Of the rural carriers, Windstream and Frontier face the most acute financial risk, according to Moody’s analyst Mark Stodden, as earnings decline at a rate in the high single digits and interest payments come due.

Moody’s rates Frontier the lowest of the landline phone companies it tracks after a Nov. 2 downgrade to B3, or B-, six levels below investment grade. The Norwalk, Conn.based company has $18 billion of debt. About $1.3 billion will mature in the next two years, and Frontier had $286 million of cash on its balance sheet as of Sept. 30.

Windstream, which Moody’s cut on Nov. 3 to B2, equivalent to B, five levels below investment grade, is facing added pressure from a creditor. Hedge fund Aurelius Capital Management is claiming that the rural phone service provider defaulted on its debt during a 2015 spinoff. The company has completed an exchange offer and consent solicitati­on deal intended to stymie those claims, but Aurelius also plans to challenge that deal in court.

The decline of the landline has also affected AT&T and Verizon, the two biggest phone companies in the country, but they have powerful wireless businesses and serve corporate customers in the nation’s biggest cities, muting the impact. AT&T is also the largest U.S. pay-TV provider.

The challenge for the rural companies is getting wary bond investors on board with refinancin­g to extend debt maturities, buying more time to create growth, Stodden said. To do so, they’ll need to prove the long-term sustainabi­lity of their business models.

“In order to refinance upcoming maturities, you’ve got to convince bond investors who are presented with the opportunit­y to buy seven- or 10-year bonds that the company’s going to be around in seven years,” Stodden said.

Vibrant fiber-optic networks can serve as the core of new revenue to help revitalize these companies, said Jennifer Fritzsche, an analyst with Wells Fargo Securities Inc.

“It’s the big pipes that matter,” Fritzsche said. “The fiber capacity these companies have is going to be important to future networks.”

But the fiber deals can only solve the problem if those assets deliver revenue growth to make up for the declines in landlines.

“These are melting ice cubes — there’s no cliff event for these businesses,” Stodden said. “But right now, they haven’t proven they can stop melting.”

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