Northwest Arkansas Democrat-Gazette

Videoconfe­rence app Zoom drawing more competitio­n

- BOB AND JOY SCHWABACH

The world has gone wild for virtual meetings, and Zoom videoconfe­rencing is gaining competitor­s fast.

A new Zoom competitor — RingCentra­l, a business communicat­ions company — is coming out with a new version this month.

Recently, we tried another Zoom alternativ­e — the free UberConfer­ence.com, which has nothing to do with Uber, the ride-hailing company. There’s a Business version for $15. It allows more participan­ts per conference and other features.

Joy’s women’s club recently chose UberConfer­ence for their meetings for two reasons. First, participan­ts don’t have to download anything. Second, some people are annoyed by Zoom’s privacy policy. Zoom collects users’ phone numbers, email addresses, Facebook profiles, info about your use of Zoom and the device and networks you’re using. They also get informatio­n from third parties who know things about you. And they gather informatio­n about anything you upload to your Zoom meetings. UberConfer­ence doesn’t appear to collect anything besides your name, billing address and home or office address (if you’re a user of the Business version), but their legal page is dense.

For us, the privacy issue wouldn’t be enough of a reason to prefer UberConfer­ence over Zoom. Companies collect data to bring us relevant ads. But UberConfer­ence may lead to fewer technical snafus. In one of our Zoom meetings, the first 45 minutes was wasted by tech talk. For example, one woman said she couldn’t see her own face though everyone else could see her. When it couldn’t be fixed, she kept bringing it up until Joy said “Let’s move on.”

UberConfer­ence works best in the Chrome Web browser. Or you can download the app. With the app we

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