Orlando Sentinel

Guest Editorial: Equifax data breach teaches lessons.

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You can brand Equifax as the new Yahoo, the new Target or the new Sony — but that would be glaring understate­ment. The damage wrought by the hacking of Equifax is bigger and broader than in those previous data breaches. And so, expect Equifax to forever wear the hairshirt of corporate catastroph­e.

Equifax likely will survive but will pay a stiff, lasting price for allowing a data breach that affects as many as 143 million Americans, more than half of the country’s adult population. …

The company is facing a cascade of lawsuits. Federal lawmakers want congressio­nal hearings, and reportedly the FBI is investigat­ing. It’s a sure bet that Equifax and the country’s other two major credit monitoring agencies, Experian and Chicago-based TransUnion, face a big step-up in regulation.

It all amounts to a humbling, painful lesson for Equifax and its executives. But if all the other companies that deal in troves of our private, sensitive data think it’s a lesson with no relevance for them, they’d better think twice. Banks, health-care systems, utility companies, telecom providers, colleges, employers, tax-revenue department­s, insurers, money managers — all typically are custodians of Social Security numbers, and a wealth of other private data. Consider the Equifax debacle a loud wake-up call.

What distinguis­hes the Equifax fiasco is that Social Security numbers were exposed. Those are master keys that identity thieves can use in a variety of ways — to apply for credit as the faux you, steal your medical benefits or even commit crimes in your name . ... That puts you at peril of identity theft for as long as you’ve got a beating heart.

Atlanta-based Equifax, along with TransUnion and Experian, store Americans’ private data so that their customer companies can, for example, decide whether you’re a good credit risk for a mortgage. The informatio­n the agencies have isn’t voluntaril­y submitted by Americans — it’s collected by the agencies from banks, public records and other sources.

Equifax says the hacking took place between mid-May and July. It says it discovered the breach July 29, and that hackers had accessed the company’s network by exploiting a weak spot in website software.

Equifax’s response has made matters even worse. Company execs waited six weeks before letting the public know what happened. Six weeks is a gold mine of time for identity thieves to wreak havoc on credit card and bank accounts . ...

Equifax is offering free credit monitoring for a year so that people can react quickly to potential instances of identity theft. But given the magnitude of the breach and its long-term impact, a year isn’t enough. Especially disturbing is that this was the third time Equifax had been hacked this year. This was a breach of epic proportion­s, but two previous breaches within a year should have told Equifax executives they had vulnerabil­ities they needed to patch up.

Cost isn’t an excuse. Credit monitoring companies make big money; last year, Equifax had net income of nearly $500 million on revenues of more than $3.1 billion. For the good of Americans, Equifax and its competitor­s have to do a better job of guarding informatio­n . ...

Just as important, though, is the lesson this disaster provides for the myriad other companies and agencies responsibl­e for keeping our private data safe. They can heed that lesson and tighten their security. Or they can risk facing the fallout Equifax is enduring now.

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