Toll charges, updates delayed
Florida’s SunPass toll program is about to get a system upgrade that will prevent motorists from adding cash or making changes to their accounts for nearly a week.
SunPass transponders will still work on toll roads and bridges, but accounts will be frozen from 7 p.m. Tuesday until 9 a.m. June 11. Also not available during the upgrade window will be the use of SunPass Plus as a payment method for parking at airports and stadiums, except for Orlando International Airport, which will accept SunPass Plus charges and submit them to SunPass after upgrades are complete.
Road and bridge toll charges during the upgrade window won’t be processed until June 11.
The Central Florida toll transponder situation is complex and a little confusing.
The Central Florida Expressway Authority owns most of the region’s toll roads, with a network that takes in 118 miles of toll expressway that have 14 main toll plazas. The authority has its own transponder program called E-PASS, which has about 400,000 account holders.
Yet 65 percent of tolls paid by transponders on Central Florida Expressway Authority roads are with the state Department of Transportation’s SunPass tran-
sponders.
The state transportation department owns Florida’s Turnpike, parts of the beltway around Orlando and pieces of the State Road 528 Beachline Expressway.
E-PASS also works on those roads.
SunPass has 417,618 customers with 749,148 transponders in Orange County, 135,963 customers with 249,552 transponders in Seminole and 125,336 customers with 216,337 transponders in Osceola.
“Customers that are unable
to complete their account activities prior to the system maintenance period, should visit SunPass.com on June 11, when the system is back online, to perform necessary account functions,” states a notice by the Florida Department of Transportation.
The SunPass system upgrade
is part of centralizing customer service for Florida’s Turnpike Enterprise, Miami-Dade Expressway Authority and Tampa Hillsborough Expressway Authority.