Setting up an Airbnb? The basics, the extras and the no-nos
Just like hotels, not all Airbnbs are created equal. There are the gorgeous, Instagram-friendly abodes meant to make visitors feel like they’re in the lap of luxury, and the more serviceable spots geared toward travelers just stopping off for a good night’s sleep. But whether you’re operating a rental that’s fancy, basic or somewhere in between, owners tell us, there are certain amenities all hosts should procure to make stays go smoothly for all parties.
These experienced proprietors also let us in on extras that can mean the difference between a so-so stay and one that ends with a glowing review, and decor guidelines that will ensure your property is remembered for the right reasons. Brooklyn, N.Y., said the three messages he receives most often are: “Where is the hair dryer,” “Where is the iron” and “Where are the extra blankets?” Don’t forget a pad of paper and pen, a flashlight, and a set of instructions that include the Wi-Fi password and any other useful information guests might need. and a record player — plus an outdoor hot tub — that make the space feel a little more like a home.
Thoughtful but practical touches, such as lamps by the beds and places to unwind, are a good idea for any host. The Combses suggest spending time in the space and paying attention to details that make it not just serviceable but enjoyable. They invested in nicer personal care products for guests and Casper mattresses for every room in their property, the Joshua Tree House. Hosts also might consider adding items you would find in a hotel, such as bathrobes.
If you’re hosting someone in a Kleenex, mixing bowls and noise machines — that feedback has been invaluable.”