Orlando Sentinel

Target shutting doors on Thanksgivi­ng — for good

Shoppers seemed to embrace extended sales last year, online shift amid pandemic

- By Anne D’Innocenzio

NEW YORK — Target will no longer open its stores on Thanksgivi­ng Day, making permanent a shift to the unofficial start of the holiday season that was suspended during the pandemic.

To limit crowds in stores, retailers last year were forced to turn what had become a weekend shopping blitz into an extended event, with big holiday discounts beginning as early as October. That forced shift appears to have been fortuitous.

U.S. holiday sales last November and December rose 8.2% in 2020 from the previous year, according to The National Retail Federation, the nation’s largest retail trade group. The trade group predicts 2021 could shatter that record, growing 8.5% to 10.5%.

Americans, able to get the same offers over a broader timespan and relieved from some of the stresses that go hand in hand with the holidays, appeared to embrace the change, which has also resonated with workers, Target said.

Target is the first major retailer to make such a permanent move during the pandemic, and its decision could push other retailers to follow in its path, says Ken Perkins, president of Retail Metrics a retail research firm.

Macy’s, which will not open its stores again for Thanksgivi­ng this year, only said that its curbside pickup service will be available at select locations. Kohl’s and Walmart will also be closed Thursday, but Walmart said it hasn’t made a decision yet on the future of Thanksgivi­ng Day store shopping; Kohl’s declined to comment.

Target said that distributi­on and call centers will have some staff on Thanksgivi­ng, and they will collect holiday pay.

The holiday shopping season started to creep into Thanksgivi­ng Day 20 years ago when retailers began kicking off sales into the wee hours of Black Friday. Ten years later, Target and other major stores opened their doors on the holiday itself, creating a new shopping tradition.

Many did so to compete with Amazon and other online threats. At its peak five years ago, about 25 chain stores ushered in crowds at its physical stores on Thanksgivi­ng, according to Julie Ramhold, consumer analyst with DealNews.com.

But the shift seemed to cannibaliz­e Black Friday sales. The shopping event was diluted further when stores began marketing Black Friday deals for the entire holiday week and then later for the entire month of November.

Big retailers suffered blowback from critics who said thousands of people were forced to work rather than being with family during the holiday. Some, like Costco and Nordstrom, never opened their doors during the holiday, saying they wanted to respect the holiday.

Thanksgivi­ng had historical­ly not been a big sales day; it never makes it into the top 10 because stores usually opened their doors around 5 p.m. But it’s been a big online shopping day. For the past two years, the holiday trailed only Cyber Monday and Black Friday in online sales, according to the Adobe Digital Economy Index.

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