Orlando Sentinel

Health care staffing shortages are a crisis

- By Jennifer Ungru

Almost every industry is facing a current workforce shortage. But unlike restaurant­s and retail, most health care entities need to be 24/7, 365 days a year.

These front-line workers who are responding to emergencie­s, walking the halls of the hospitals and providing daily care for those who need it, are experienci­ng a compounded crisis exacerbate­d by high burnout rates in a highly skilled and regulated field that cannot replace workers at the same pace at which we’re seeing them leave.

The population explosion in Florida has 21.4 million people calling the Sunshine state home, more than 4.5 million of them being over the age of 65. Soon the state will not be able to handle the health care needs of our residents.

Dwindling ranks of nursing profession­als and home care aides to care for those aging Baby Boomers, even as inadequate numbers of younger individual­s seek to enter the nursing profession, are adding to the current crisis. And to make matters worse, caregivers are leaving the profession due to burnout and stress brought on by the pandemic.

A new report commission­ed by the Florida Hospital Associatio­n and the Safety Net Hospital Alliance of Florida reflects a 25% turnover rate for Florida nurses overall, with even higher turnover rates of 35% for licensed practical nurses and certified nursing assistants (CNA). The shortages are not just impacting providers in facilities, it’s impacting our overall ability to deliver health care services in Florida.

Staffing shortages have led to home health and home care agencies turning patients away and developing waiting lists. Nationally, 800,000 individual­s are on waiting lists for home- and community-based services.

In October, the Home Care Associatio­n of America conducted a survey of its 4,000-member agencies confirming this trend. Preliminar­y results show:

66% have anywhere from 10 to 40 home care aide vacancies.

42% have turned away a range of 11-20 cases each month; 12% have turned away 21-40 cases a month because they don’t have enough staff to cover caseloads.

95% indicated that they have increased starting wages in the past year. Of that, 64% have raised wages by $1 or more an hour.

Recently the Florida Legislatur­e convened the final interim committee week in preparatio­n for the 2022 legislativ­e session. Throughout the week’s meetings, both the House and Senate heard from providers on how the staffing shortages are leading to access to care issues and worsening health outcomes.

The Senate Health Appropriat­ions Committee discussed chronic Medicaid underfundi­ng for various providers and its compoundin­g impact to staffing vacancies.

While there is no one silver bullet that can attack this crisis, there are adaptation­s that policymake­rs can and should consider in light of the challenges and impact the last two years has imposed on our health care workforce.

Increased Medicaid rates, especially for those provider types at the low end of the spectrum, would address immediate needs; however, fixes to the education and regulatory framework would ease systematic issues.

The Legislatur­e has passed a few measures to help, and are considerin­g additional ideas to lessen the burden and put Florida’s health care workforce on the path to recovery and even growth. A comprehens­ive look could include:

Medicaid rate increases to ensure providers can meet the minimum-wage standards and compete for qualified staff.

Continuing and broadening grants to pay for training courses for nurses, CNAs and home health aides.

Allowing and attracting trained medical staff to teach will grow the capacity for the training programs.

Review of current licensure process for individual­s and entities to see if requiremen­ts meet the current and emerging healthcare practices.

Ensuring we have the health care workforce to care for our residents, will safeguard Florida as the place where people want to live, work, and play.

Jennifer Ungru leads Dean Mead’s Government Relations and Lobbying practice in Tallahasse­e. She is the former chief of staff for the Agency for Health Care Administra­tion, which oversees Florida’s Medicaid program.

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