Pittsburgh Post-Gazette

Amazon’s moves hurt local delivery firms

E-commerce giant cuts ties, looks to fill jobs

- By Lauren Rosenblatt

After cutting ties with several local delivery companies, Amazon is looking to fill more than 1,500 fulland part-time jobs at two new Pittsburgh facilities.

Amazon’s announceme­nt on Tuesday comes days after delivery companies that the Seattle-based tech giant had previously partnered with notified Pennsylvan­ia officials of layoffs totaling more than 400 workers.

“The announced layoff is the result of our organizati­on and a major client abruptly ending our contract, causing this unforeseen business circumstan­ce,” Courier Distributi­on Systems LLC, a Georgia-based freight and logistics company with several locations in Pennsylvan­ia, wrote to state officials on Aug. 11.

Courier Distributi­on Systems announced nearly 180 layoffs on the same day, including 64 from its Sewickley location, 54 from King of Prussia and 60 from Philadelph­ia.

Deliverol Global Inc., another delivery company with the same headquarte­rs as Courier Distributi­on Services, sent a letter Aug. 11 announcing it would lay off 41 employees from its facility in Bucks County.

Earlier this month, Prime EFS, which is based in New Jersey and has the same office location in Bucks County as Deliverol, announced 114 job losses. Marylandba­sed TL Transporta­tion LLC sent a letter detailing 80 layoffs at its Philadelph­ia location due to the “terminatio­n of TLT’s major customer contract.”

Amazon began partnering with small delivery companies in 2018 when it launched its Delivery Service Partner program, which allowed entreprene­urs to tap into Amazon’s network and Amazon to

improve its “last mile” delivery services. The “last mile” usually refers to the final step of bringing packages to a customer’s doorstep.

Since 2018, Amazon has partnered with 1,300 delivery companies in six countries and created 85,000 jobs, according to an August blog post from the e-commerce giant. The program has helped deliver 1.8 billion packages worldwide and generate $4.5 billion in revenue for small businesses.

But, in recent months, Amazon has cut ties with some companies, resulting in more than 1,200 job losses for delivery drivers around the country, according to a CNBC report. Amazon made similar cuts to contracts in February that led to about 2,000 layoffs.

An Amazon spokespers­on said the company works with a variety of carrier partners and regularly evaluates those partnershi­ps.

“We have ended relationsh­ips with some partners, and Amazon is working closely with all impacted drivers to ensure they find opportunit­ies to deliver Amazon packages with other local Delivery Service Partners with little to no disruption to pay,” the spokespers­on said.

Amazon has seen record growth amid the novel coronaviru­s pandemic, which temporaril­y shuttered most in-person operations and sent people shopping for everything from groceries to office supplies from their homes. In the second quarter of 2020, the company reported that net sales increased 40% to $88.9 billion while net income grew to $5.2 billion.

Since March, Amazon reports it has created 175,000 new jobs and is bringing 125,000 of those employees into regular, full-time positions.

In Pennsylvan­ia, Amazon now wants to add to its 16,000-member team. The company is looking to hire 1,000 full-time workers at a new fulfillmen­t center in Findlay and hundreds of full- and part-time workers at a new delivery station in Coraopolis.

The new delivery station will “power Amazon’s lastmile delivery capabiliti­es” in Allegheny County, according to a press release.

At the Findlay fulfillmen­t center, employees will work alongside technology to pick, pack and ship large items, including bulk cleaning supplies, sports equipment, pet food and electronic­s.

Amazon broke ground on the fulfillmen­t center in July 2019 and planned to invest $30 million in the location. At the time, the company received a funding proposal from the Pennsylvan­ia Department of Community and Economic Developmen­t for $1.6 million in Job Creation Tax Credits to be distribute­d when the Findlay fulfillmen­t center jobs are created.

The center will be open ahead of the 2020 holiday season, an Amazon spokespers­on said.

Through fulfillmen­t centers, tech hubs and employee compensati­on, Amazon says it has invested $12.4 billion in Pennsylvan­ia from 2010 to 2019, according to the release announcing the job openings. Its investment­s have also helped create 17,200 indirect jobs through things like constructi­on and logistics services, the company says.

“For nearly a decade, the Keystone State has been key to Amazon’s ability to serve our incredible customers,” Robert Plemmons, site leader, Amazon, said in a prepared statement. “And we are proud to create more than 1,500 new jobs.”

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