Watchdog report: Failed VA leadership put patients at risk
WASHINGTON — A stinging internal investigation finds “failed leadership at multiple levels” at the Veterans Administration during the Obama administration that put patients at a major hospital at risk. It’s another blow to current Secretary David Shulkin, who also served at the agency then and now is fighting to keep his job.
The 150-page report released Wednesday by the VA internal watchdog offers new details to its preliminary finding last April of patient safety issues at the Washington, D.C., medical center.
Shulkin acknowledged to reporters that the problems were “systemic,” but said he was not aware of the issues at the Washington hospital. He pledged wide-scale change across the VA.
Painting a grim picture of communications breakdowns, chaos and spending waste at the government’s second largest department, the report found that at least three VA program offices directly under Shulkin’s watch knew of “serious, persistent deficiencies” when he was VA undersecretary of health from 2015 to 2016. But it stopped short of saying whether he was told about them.
Shulkin, who was elevated to VA secretary last year by President Donald Trump, told government investigators that he did “not recall” ever being notified of problems.
Among the changes he promised — unannounced audits of its more than 1,700 medical facilities from health experts in the private sector, immediate hiring to fill vacancies at local hospitals and plans in the coming months to streamline bureaucracy and improve communication.
Shulkin pointed specifically to VA medical centers in the New England, Arizona and Washington D.C. regions that needed improvements to address patient safety. “Not to act when you identify systemic failures I think would be negligent,” he said.
Shulkin has been struggling to keep a grip on his job since a blistering report by the inspector general last month concluded that he had violated ethics rules by improperly accepting Wimbledon tennis tickets and that his then chief of staff had doctored emails to justify his wife traveling to Europe with him at taxpayer expense.