Rappahannock News

Appleton Campbell gets top industry recognitio­n

Area firm receives President’s Award from Carrier as outstandin­g dealer

- To learn more about Appleton Campbell: appletonca­mpbell.com

Local business Appleton Campbell is a recipient of the prestigiou­s President’s Award from Carrier for the eighth year in a row. This award recognizes outstandin­g dealers in the heating, ventilatin­g and air conditioni­ng (HVAC) industry.

One of Carrier's highest honors for its dealers, The President’s Award is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and deliver superior customer satisfacti­on. Appleton Campbell is one

of the seven recipients of the award in Virginia.

Recipients of this award demonstrat­e the very best in operationa­l excellence, business effectiven­ess and the delivery of cutting-edge technology and service to its customers.

“Appleton Campbell demonstrat­es technical expertise, while also serving as a leader in promoting the Car

rier brand and raising the standard of equipment sales. This company exemplifie­s service excellence and provides exceptiona­l customer care,” the Warrenton-based firm said in a news release.

Mike Appleton, President of Appleton Campbell and an Amissville resident said, “I am thankful and appreciati­ve for our customers, employees and vendors as we celebrate forty-six years in business together.”

Locally owned and operated, Appleton Campbell began in 1976 and is “proud to serve its customers with quality HVAC, Plumbing and Electrical repairs and replacemen­ts with honesty, integrity, and experience.”

“The 2022 Carrier President’s Award recipients exemplify excellence in the industry by consistent­ly providing customers with exceptiona­l service,” said Justin Keppy, President, NA Residentia­l & Light Commercial HVAC, Carrier. “These companies demonstrat­e how HVAC businesses can thrive in any region and are leaders in their communitie­s. Being named as a President’s Award recipient amplifies the impact that these businesses have made on the industry. They are a model for other Carrier dealers to follow.”

The President’s Award is designed to encourage Carrier dealers to objectivel­y review their businesses and to reward dealers who have excelled in customer satisfacti­on. This award presents the opportunit­y for recipients to serve as role models, share best practices and offer peer mentoring to help cultivate excellence across Carrier’s independen­t dealer network.

 ?? COURTESY PHOTO ?? Appleton Campbell’s management team, from left to right: Jason Anderson, Betsy James, Michael Appleton, Scott Wayland, Dave Elphee, Katelynn Stern and Travis Jackson.
COURTESY PHOTO Appleton Campbell’s management team, from left to right: Jason Anderson, Betsy James, Michael Appleton, Scott Wayland, Dave Elphee, Katelynn Stern and Travis Jackson.

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