Highland Rivers earns top-tier accreditation

The Commission on Accreditation of Rehabilitation Facilities International has reaccredited Highland Rivers Health for another three years.

Highland Rivers is a Tier 1 safety net provider of treatment and support services for the Georgia Department of Behavioral Health and Developmental Disabilities.

Among the Floyd County programs are an outpatient mental health clinic and a women’s inpatient substance abuse center on Mathis Drive.

“We also have an adolescent clubhouse, called Choices Clubhouse, that works with adolescents with substance-use issues, as well as the Home Again program, … which works with families in crisis, on Redmond Circle,” said Community Relations Director Michael Mullet.

Also in Rome is one of the organization’s three crisis stabilization units, which provides medically supervised crisis stabilization and detoxification.

Highland Rivers operates treatment facilities in 12 Northwest Georgia counties, serving nearly 16,000 consumers annually — including more than 2,200 Floyd residents.

The three-year accreditation is CARF’s highest level of accreditation.

“This accreditation is a testament to the extraordinary commitment of the Highland Rivers team, across all levels of our organization, to making a real difference in the lives of the thousands of individuals we serve every year,” said CEO Melanie Dallas.

Eight CARF surveyors conducted a four-day onsite survey of 25 Highland Rivers programs, as well as agency facilities, staff and policies. Surveyors observed service delivery in the agency’s outpatient clinics, child and adolescent programs, group homes, crisis units and day programs, among others.

In addition, CARF surveyors conducted in-person interviews with agency executives, board members, staff and individuals receiving services.