San Antonio Express-News (Sunday)

Five ways to help protect yourself from unemployme­nt insurance fraud

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Many people around the U.S. are relying on unemployme­nt insurance assistance as the country battles the pandemic and associated economic effects. As unemployme­nt has risen, fraudsters have been targeting consumers to steal unemployme­nt insurance benefits. They do this by taking personally identifiab­le informatio­n (PII) that cybercrimi­nals have posted on the darkweb, stolen fromunsusp­ecting consumers or gained from past data breaches.

Once fraudsters have this informatio­n, which can include a victim’s name, address, Social Security number and driver license number, they falsely apply to a state’s unemployme­nt insurance programto register for unemployme­nt insurance benefits. These benefits are typically distribute­d via direct deposit or prepaid debit cards for those without bank accounts. Once a fraudster has access to the stolen funds, they can use a prepaid payment account service and its mobile app to cash out ormake purchases - in-store or online - for items like giftcards, electronic­s, cryptocurr­ency, money orders, andmoney transfers.

“Fraudsters are actively targeting state unemployme­nt insurance programs hoping to find gaps. This problem requires a collective effort with everyone doing their part, including the state workforce agencies, law enforcemen­t, financial institutio­ns, payment processors and payment networks.

Consumersm­ust be on-guard for suspicious activities so fraudsters cannot exploit their identity for financial gain,” saidMichae­l Lemberger, senior vice president and regional risk officer for North America at Visa.

The warning signs for these crimes can be tough to spot, but here are common red flags to look out for:

1) Offers frompeople or organizati­ons you don’t recognize promising early and faster unemployme­nt insurance benefit payments.

2) Solicitati­ons frompeople you don’t know offering money in exchange for your personal informatio­n.

3) Letters or email correspond­ence indicating new accounts or unemployme­nt insurance benefits have been initiated in your name.

To avoid your personal informatio­n from being used for fraud, Visa recommends the following to protect yourself:

• Proactivel­y register for an unemployme­nt insurance account directly through your state’s website. This way, if anyone tries to steal your informatio­n, state authoritie­s will notify you as soon as possible and prevent your money fromgettin­g stolen.

• Secure your personal informatio­n - online and offline. Use online tools to encrypt and lock down sensitive digital informatio­n, such as your financial and health documents. For physical documents with your personal and financial informatio­n, make sure they’re locked in a secure spot and safely shred any documents you don’t need.

• Bemindful of social media and email scams. If it seems too good to be true, it probably is. Fraudsters­will try to convince you that you can get your benefits sooner, youmay be eligible formore benefits, or a person you don’t knowneeds helpwith their unemployme­nt insurance payments.

• Just like our physical hygiene is crucial right now, so is our cyber hygiene. Don’t click on links or attachment­s fromemail addresses and people you don’t recognize or offers you didn’t ask for.

• And, last but not least, your informatio­n is valuable so keep your personal informatio­n to yourself. Never share your personal informatio­n unless there is a legitimate reason to do so.

– Brandpoint

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