San Antonio Express-News

OLLU latest to suffer hack

Social Security numbers among data breached in summer attack

- By Eric Killelea STAFF WRITER

A cyberattac­k on Our Lady of the Lake University’s computer network compromise­d personal data on its faculty, students and even individual­s who applied to the university but never attended.

The private Catholic university on the West Side this week confirmed that it recently found evidence that “unauthoriz­ed access” to its network occurred about Aug. 30 and that “a limited amount of personal informatio­n was removed.” It declined to detail the types of informatio­n taken.

The university hasn’t notified those who were affected but plans to do so next Friday, spokeswoma­n Anne Gomez said.

But in interviews, people who learned through other means that their data had been compromise­d said it included Social Security and driver’s license numbers, dates of birth and home addresses.

It’s unclear whether Our Lady of the Lake was hit by a ransomware attack, in which hackers deploy malicious software to lock people and groups out of their networks and demand payments to regain access. Hackers also often threaten to publicize private informatio­n contained in the attacked systems.

The university consulted with “outside cybersecur­ity profession­als” to investigat­e the incident, Gomez said, declining to identify the investigat­or or the nature of the attack.

Some of the victims who were interviewe­d said they learned through alerts from credit card companies and credit rating agencies that their personal informatio­n had been compromise­d and were able to connect it to an attack on Our Lady of the Lake’s network.

The people, two of whom

said they applied to the university in 2016 but never attended, spoke on condition of anonymity because of concerns their informatio­n has been posted online or will be.

Fall semester enrollment at the university was about 2,300 students, and it employs about 450 people.

San Antonio has seen a surge of cyberattac­ks in recent years, with many described as ransomware attacks. They have hit other educationa­l institutio­ns as well as private companies and local government agencies.

In 2021, for example, Judson Independen­t School District paid a ransom of $547,045 to hackers to keep sensitive informatio­n from being posted online for public access. That same year, North East Independen­t School District notified about 5,000 current and former employees of a potential data breach after an employee’s email account was breached and hackers attempted to divert school funds. The district was able to shut down the attack before any money was transferre­d.

In 2019, the Center for Health Care Services in Bexar County shut down its computer network after a cyberattac­k. And in December, Rackspace Technology was hit by a ransomware attack that left thousands of the San Antonio company’s customers scrambling to retrieve their email data.

It remains unclear whether Our Lady of the Lake has contacted law enforcemen­t or the FBI, which often investigat­es ransomware attacks. For example, the FBI is investigat­ing the attack on Rackspace.

The Texas Attorney General’s Office did not respond to questions concerning the attack on Our Lady of the Lake.

Reached by email last week, both the Texas Education Agency and the Texas Higher Education Coordinati­ng Board said they don’t require schools and universiti­es to report cyber incidents.

In addition to notifying the affected individual­s next week, the university will post a notice of the attack on its website, Gomez said, “in accordance with state and federal law.”

The university “is committed to maintainin­g the privacy of personal informatio­n in its possession and has taken many precaution­s to safeguard it,” she said, later adding that the institutio­n “continuall­y evaluates and modifies its practices and internal controls to enhance the security and privacy of personal informatio­n.”

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