San Diego Union-Tribune (Sunday)

Resume critique offers critical insight to improving candidate’s brand

- Samantha Nolan Dear Sam

CAREER DEVELOPMEN­T

Dear Sam: I am a nurse who has relocated to the area. I would like to have you critique my resume in order to help me find a job I love… one that involves helping others. Thank you.

–K

Dear K: First and foremost, thank you for the wonderful and caring work that you do. I appreciate your willingnes­s to have your resume critiqued to not only help you identify ways to improve its effectiven­ess, but hopefully provide guidance to others with similar background­s. Let’s cover some critical areas in which you can dramatical­ly improve your resume.

Aesthetics & Formatting

I am a big fan of deploying creativity when appropriat­e for a client’s career objective and the intended audience. As a nurse, you can be more creative in your design, possibly even incorporat­ing imagery, or at the very least highlighti­ng such areas as your recent “Employee of the Year” award much more prominentl­y. Additional­ly, it is not a good idea to have your entire resume written in all caps, while this is fine for headings, it is inappropri­ate for the body of your resume and makes it challengin­g to read. You also have to ensure you are consistent in your formatting selections. Currently, I see bullets of different sizes, punctuatio­n misused, and numerous spelling mistakes. If executed well, these areas can reinforce your profession­alism, attention to detail, and organizati­onal skills – all vital elements to your candidacy as a healthcare profession­al.

Qualificat­ions Summary

You have some great differenti­ating factors to highlight, but being that you begin your resume telling the hiring manager what you want instead of what you can do for them, unfortunat­ely, these areas are buried within your profession­al experience section. A qualificat­ions summary provides the reader with a critical overview of your candidacy, your key qualificat­ions, how you have contribute­d “value” in the past, and generally all the aspects of what you can offer the employer that they need to know before completing the screening process. Given the screening process is as limited as 7 seconds, you can see why you must sell what you can do versus what you want. Omit your objective statement entirely and replace it with a summary of who you are and what you can offer. Highlight areas such as your experience developing new programs, leading entire teams, coordinati­ng resource utilizatio­n, establishi­ng best practices, assisting in the design of a new lab, and developing patient education and nursing training materials. These are all areas that position you as a highly skilled, experience­d, and seasoned nursing profession­al who can offer more to an employer than solely direct patient care.

Profession­al Experience

For the amount of experience you are presenting, there isn’t enough content to explore your roles fully and give them the focus they deserve on paper. Showing back to the 1980s, and sometimes even the 1990s, is not a good idea, unless there is something specific from that era that enhances (not just supports) your candidacy. In your case, I believe you could begin your resume with your early 2000s experience, thereby also eliminatin­g your employment gap. Your earlier experience­s, if you so choose, can be bylined, meaning they can be mentioned without dates in a statement such as, “Additional experience as a

Cardiac Catheteriz­ation Laboratory Supervisor and as a Critical Care Nurse.” By doing this you are presenting the foundation of your career, while avoiding unnecessar­ily aging your candidacy.

By exploring your roles more fully, and by focusing on more recent engagement­s, you will also have room to highlight your achievemen­ts. Achievemen­ts are how you tell a hiring manager that you have gone above and beyond your job descriptio­n to add value to your role and employer. These also predict your ability to perform in your next profession­al engagement, and serve to differenti­ate your candidacy in the competitiv­e marketplac­e. Explore your achievemen­ts thoroughly, being sure to present the result of your effort(s) first, followed by some of the key actions you took to achieve that outcome. While I am not proposing using your resume as an opportunit­y to write a biography, you do need to explore your background thoroughly enough to pique the reader’s interest, while also affording for further explanatio­n during a personal interview.

The great news is you have a fantastic career to present to a potential employer. There are many opportunit­ies to improve the appearance and effectiven­ess of your resume to better engage the reader, differenti­ate your candidacy, and showcase the “value” you offer. By implementi­ng the suggested changes, I am confident you will better highlight your background and answer the hiring manager’s question, “Why should I interview you?”

Samantha Nolan is an Advanced Personal Branding Strategist and Career Expert, founder and CEO of Nolan Branding.

Do you have a resume, career, or job search question for Dear Sam? Reach Samantha at dearsam@nolanbrand­ing.com.

For informatio­n on Nolan Branding’s services, visit www.nolanbrand­ing.com or call 888-9-MY-BRAND or 614-570-3442. © 2019 Nolan Branding

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