San Diego Union-Tribune (Sunday)

Developing a resume to break into marketing

- Samantha Nolan Dear Sam

CAREER DEVELOPMEN­T

Dear Sam: Iam submitting my resume for review. I lost my job in 2020 and went back to school to earn my MBA in Marketing. I have not, however, been able to break into the marketing field. Can you look at my resume and tell me what causes an adverse reaction to employers.

– Steve

Dear Steve: Absolutely! Thank you for sending your resume so I could triage it and provide insight into the opportunit­ies you may have for improvemen­t. Several areas may be causing an adverse reaction.

1. You do not have a qualificat­ions summary. It is critical to “position” yourself in the reader’s mind—the hiring manager—through a summary of your candidacy. Without that, you ask the reader to “figure out” who you are and what you want to do based on past experience alone, which is not practical during a four-to-seven-second screening process.

2. You have focused on non-differenti­ating qualificat­ions. Opening your resume with a skills list that most in marketing can also claim does nothing to differenti­ate your candidacy from the competitio­n. While software skills are important, the fact that you know Adobe Creative Suite, MS Office, and other industry technologi­es do not present a compelling reason why you should be brought in for an interview. Is this what is unique about you? I would answer no. Instead, hang your hat on the uniqueness of your experience.

3. You have not conveyed value. Your resume consists of bullet points presenting job descriptio­ns instead of paragraph summaries and bulleted highlights presenting the critical value you added. While it is important to be able to perform the job you are hired for, that is also the expectatio­n, so presenting the expectatio­n does nothing to differenti­ate you in a crowded market once again. Be sure you are presenting a blend of your roles and highlighti­ng how you added value, what you achieved, and how you went above and beyond expectatio­ns. This will predict contributi­ons to a future employer.

4. You have included too much informatio­n. It is unlikely you need to go back to 2000—20 years—to qualify for your next opportunit­y, so I would question the approach of including most of your career. I imagine you have trimmed some of your experience given you graduated in 1992, but that too is communicat­ing too much informatio­n. By including 20 years of experience and dating your graduation year, you allow employers to determine your age and potentiall­y consider you as overqualif­ied. Being over-qualified can be worse than being under-qualified, so perhaps trim what you are presenting to the expected 10-15 years of profession­al work history.

5. Your education and training are mixed. Pull your education apart from your training so that your education section leads with your MBA degree. Currently, given you are listing education in reverse chronologi­cal order, the section titled “Education” opens with an Internet Marketing Certificat­e, making the reader immediatel­y assume you do not have a degree. List training in its own area to avoid this assumption.

6. You have not demonstrat­ed your marketing skills. It is tough when you are a marketing candidate as you have to prove your skills before you get the interview. By this, I mean how you market YOU! Think about your resume’s format, structure, and design; does it reflect the creativity you will bring to your employer? Does the content showcase your written communicat­ion skills? I would question whether both the content and design represent your Mba-level education and the creativity I know you will bring to an employer. I would encourage you to step outside of your comfort zone and create an original, engaging, and content-rich resume that sells who you are and what you can do. I know you can do it! Samantha Nolan is an Advanced Personal Branding Strategist and Career Expert, founder and CEO of Nolan Branding. Do you have a resume, career, or job search question for Dear Sam? Reach Samantha at dearsam@nolanbrand­ing.com. For informatio­n on Nolan Branding’s services, visit www.nolanbrand­ing.com or call 888-9-MY-BRAND or 614-570-3442. © 2020 Nolan Branding

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