San Diego Union-Tribune

STRONG GAINS IN LOCAL CENSUS RESPONSE DESPITE VIRUS

- BY MICHELE SILVERTHOR­N led Count Me 2020, the community-based state- and philanthro­py-funded effort in San Diego and Imperial Counties to ensure an accurate 2020 census count. She resides in Pine Valley.

Our way of life shifted dramatical­ly this year — outings, special events, and community gatherings are on pause, work and home lives strive for newfound balance. Together we faced more than we thought we could, not only as a state and country but as a resilient community.

Even after months of shifting and rebalancin­g, uncertaint­y continues. Regardless of intentions and newly drafted plans, change continues beyond our control.

This past March, 24 months of census planning came to a sudden halt. The planning — a strong ground game in communitie­s that needed the most outreach — laid a critical foundation to allow our community organizati­ons to be nimble and to pivot quickly during uncertaint­y. Ready to deploy census informatio­n through door-to-door education and in-person support at community centers, we had to stop. Outreach and education fairs became car caravans, face-to-face visits became virtual events, peer-to-peer conversati­ons became interactio­ns over the phone.

We feared the worst: that the COVID-19 pandemic would obliterate our efforts. That resulting economic hard times, sheltering in place, social unrest, fear of government and of sharing personal informatio­n would paralyze participat­ion; that the California­ns we needed most to respond to the census would once again not be counted. That included our hardest-to-count community members like those who speak one of the 84 languages known to our region, have limited access to broadband due to proximity to the border, are newcomers or refugees, or simply had not participat­ed in past censuses.

Fortunatel­y, the ability to respond online — the first census to not explicitly require the return of paper forms — proved advantageo­us. We communicat­ed digitally through social media live events and online posts, aligned emergency resources with census informatio­n, made phone calls and sent text messages in native languages, and ultimately became experts in COVID-19 to support our most vulnerable community members while sharing the message that in times like these an accurate census count is critical for adequate resources.

The Count Me 2020 San Diego and Imperial Counties Census Coalition, built by and for the community, worked in harderto-count communitie­s to achieve a complete and accurate 2020 census count. In the end, more than 240 civic and community-based organizati­ons effectivel­y lifted barriers and motivated our community to participat­e.

Nearly 74 percent of households in San Diego County took the census themselves, a jump of nearly 6 percentage points compared to 2010, an outstandin­g increase. The city of San Diego exceeded the state’s selfrespon­se rate by nearly 4 percentage points. Neighborin­g Imperial County also had impressive gains, with 62.5 percent of households self-responding, an increase of 4 percentage points.

This was no easy task — San Diego and Imperial Counties have some of the hardestto-count areas in California. There are more residents that rent, live in dense housing, have multifamil­y households in a single residence, have second homes or travel across the border, making households harder to reach and find.

Throughout our efforts we used statecompi­led data to identify and motivate the harder-to-reach communitie­s. In the final push, we narrowed our focus to the lowest responding communitie­s with messages of urgency to self-respond. That strategy worked. Comparing historical­ly easier-tocount areas, like Del Mar and La Jolla, response rates were markedly higher in our focus areas.

High census participat­ion shows a collective desire to improve our community and family outcomes, therefore ensuring proper funding for health and senior services, nutritiona­l programs, educationa­l resources, affordable housing, reliable public transporta­tion and so much more. Inclusion in the census count not only secures these community programs, resources and political representa­tion, it ref lects the needs of the neighborho­ods.

Final U.S. census numbers won’t be released for months, but our self-response rate proves the power of community, and provides the U.S. Census Bureau with the most accurate count to do its remaining work.

As the nation considers next steps to protect the health and safety of our communitie­s, the local census effort offers important lessons for educating, motivating and activating our communitie­s: use the power of digital tools, deliver in-language messages using trusted messengers on the right platforms, and leverage community connection­s and resources. This framework can be used to engage neighborho­ods on health programs, social issues, economic prosperity or rapidly emerging issues.

Ref lecting on the 2020 census experience, the local network accomplish­ed a herculean task and proved that innovation and positive change, even during uncertain and changing times, is possible. Working as a community we can safeguard resources and achieve great successes.

Silverthor­n

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