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A: A couple going through a divorce often presents significant challenges to the Realtor. In some cases, both parties are working amicably and their goals are similar. In others, particularly when there is distrust and bitterness, the situation for the agent is more challenging.

We have successfully worked with sellers to achieve the best possible outcomes in both situations. Our aim is to always help smooth the process for both parties, and to help them achieve the very best financial results.

When the relationship remains cordial, we will communicate with both parties at the same time. When that is not the case, and either of the parties does not want joint communications, we will discuss everything separately while conveying the same information to both. Given that the Realtor has an equal duty to both parties, it is important to remain unbiased and that everything of significance is disclosed and discussed with both parties.

The challenge is to always help make each party appreciate that their best interests have been considered. We strive to make the process as problemfree for both parties, mediate any differences when necessary, and to always help them achieve the very best results, financial and otherwise.

Mike Shaw, Vanguard Properties, ( 415) 3084281, mshawsf@ gmail. com; Bernie Katzmann, Vanguard Properties, ( 415) 9066000, katzmannsf@ gmail. com.

A: For better or worse, divorce, along with those other Dwords ( death and distress) are common causes of property sales. I have assisted numerous divorcing couples in selling their homes. While it is a stressful time for them, it provides an opportunity for us agents to offer our highest standard of care and professionalism.

Setting expectations in advance is key. I always ask what will be most comfortable arrangements for them, and then actively listen. How do they wish to split the responsibilities? What will be the best means of communication for each of them? What are the financial expectations of each party? I make it clear that I won’t take sides, and one of my jobs will be serving as the neutral advocate for the house.

I am also clear about expecting us to always communicate respectfully. Often an attorney or two are involved, and I want us to be explicit about the role those attorneys will play. Fortunately, the divorcing couples who stayed in the area have each chosen me to represent them in the purchase of their new homes, and I consider that the ultimate testimonial that I succeeded in providing thoughtful, effective service.

Arlene Baxter, Red Oak Realty, 5107171799, eastbay. bungalows@ gmail. com.

A: Selling a home during a divorce is much like selling real estate any other time, except that you must lay the groundwork beforehand that determines how the money from the sale will be divided up.

The attorneys can guide the process of deciding equity, and some clients may hire an appraiser prior to bringing in a reputable real estate agent. The interview process is the same — based on an agent’s credentials and sales history — and you are going to want to work with a Realtor who has excellent communication skills.

When we are hired to represent a divorcing couple, we want both of them to be present for any listing presentation, and to understand that we represent both of them equally. Creating an atmosphere of trust is very important, as getting a divorce is stressful enough, and striving to make the homes sale process go as smoothly as possible is always one of our main goals.

Kathleen Daly, Coldwell Banker, 4155196074, kdaly@ cbnorcal. com;

Lisa Lange, Coldwell Banker, 4158477770, lisalange@ coldwellbanker. com.