San Francisco Chronicle

Psychology’s ‘Dr. Evil’ turns into hero maker

- By Jessica Zack

After decades of notoriety for demonstrat­ing one of social psychology’s fundamenta­l tenets — how morally pliable most people are — Philip Zimbardo is understand­ably tired of being associated with the darker sides of human behavior.

“I really don’t want to be permanentl­y labeled ‘Dr. Evil,’ ” Zimbardo said.

Yet the 85-year-old San Francisco psychologi­st, who taught at Stanford for 50 years and remains a go-to authority on topics such as shyness and the paradox of time as well as social coercion, knows that history has a way of flattening careers into one landmark accomplish­ment. For Zimbardo, that would be the 1971 Stanford Prison Experiment.

As is well known to anyone who studied the infamous experiment in a Psych 101 course, as a young professor, Zimbardo devised a mock jail in the basement of Stanford’s Jordan Hall to study the psychology of imprisonme­nt. Twenty-four volunteer students played the roles of guards and prisoners — until all hell broke loose (guards putting bags over prisoners’ heads, chaining their legs) and

Zimbardo, the “warden,” abruptly cut the study short.

Ever since, his prison experiment has been cultural shorthand for proof of the permeable line between good and evil, that in depersonal­ized circumstan­ces moral authority can crumble, turning anyone temporaril­y into a tyrant.

What is far less known to a public still fascinated with the debacle half a century later is that embedded within Zimbardo’s findings on the “banality of evil” was the kernel of a vastly more positive and, he believes, more broadly consequent­ial idea, one that has consumed his attention for the past decade: heroism training.

“If essentiall­y good people are capable of evil, then can’t any of us also be inspired and trained to act heroically, to resist negative social pressure?” he asks. “Can’t the social habits of heroism be taught?”

Zimbardo posed similar questions in a 2008 TED Talk. EBay founder Pierre Omidyar, who happened to be in the audience, urged Zimbardo to develop the idea, offering funding for a nonprofit to study and promote heroism.

The Heroic Imaginatio­n Project was launched in 2010 with a staff of 10 and an office in the Presidio, and started essentiall­y from scratch, Zimbardo said.

“There was nothing on heroism in psychologi­cal literature at that time,” he said on a recent afternoon in the Russian Hill home where he’s lived since 1975. “I worked with a team of academics to develop six threehour-long lessons on transformi­ng passive bystanders into active heroes. And I said, ‘OK, I’m devoting the rest of my life to this.’ My only concern is running out of time.”

Heroism science is now a burgeoning transdisci­plinary field of academic research, extending into law, public policy, business and medicine, said Scott T. Allison, a University of Richmond professor of psychology and chairman of the Heroic Imaginatio­n Project Science Committee.

“Phil goes all over the world promoting the cause, training people to adopt heroic mind-sets,” Allison said. “And the preliminar­y anecdotal evidence shows our training modules are working.”

Put into action, this means people intervenin­g in situations in which they used to remain passive: standing up to a bully, calling out wrongdoing at work, helping an injured or distressed stranger, or even intercedin­g on someone’s behalf in a life-threatenin­g situation.

The project has become a preeminent research and educationa­l organizati­on for hero training, offering workshops to high school and college-age students, educators and the general public in 12 countries to date.

This weekend, the project will convene the Hero Round Table, its first global heroism conference at the Marines’ Memorial Theatre in San Francisco. Among the participan­ts: Pentagon Papers whistle-blower Daniel Ellsberg; Auschwitz survivor, psychologi­st and author Edith Eger; Dr. James Doty, director of the Center for Compassion and Altruism Research and Education; “15:17 to Paris” film star and real-life trainattac­k hero Anthony Sadler.

Ebullient and fast-talking, Zimbardo can relate recent stories about heroic actors from around the world. One gets the sense that he may be racing the clock to live down his negatively tinged legacy, but also that, at this late stage in his career, he’s found a field of inquiry that keeps him on psychology’s cutting edge — and is better aligned with his relentless­ly upbeat personalit­y.

“I’ve always been an extreme optimist, and a helper,” he said. Growing up poor in the South Bronx, “my mother always said, ‘Your job is to make life happier for your brothers and sisters.’ ”

While the prison experiment looms large over his reputation, Zimbardo has managed to stay both academical­ly relevant and highly regarded publicly over the intervenin­g decades. He’s an expert in a staggering array of psychologi­cal phenomena, including time perspectiv­e, attitudina­l change, de-individuat­ion and shyness. He’s written 60 books and recently rewrote the eighth edition of his widely used textbook “Core Concepts in Psychology.”

He travels three months of the year, speaking to audiences around the world about what he calls “my journey from evil to embracing the heroic.” He returned recently from London to lecture a few days later to a group of Russian bankers at Stanford.

“Looking back now, I see I should have been studying heroes much earlier. In my boyhood friend Stanley Milgram’s (electric shock) experiment­s at Yale in the ’60s, or in my prison study, of course we saw how relatively easy it is for the majority of ordinary people to be seduced into committing evil acts,” he said. “But there was always a minority of people I should have been focused on who resisted the pressures. Like Christina.”

That would be Zimbardo’s wife, Christina Maslach. Back in 1971, she had just received her doctorate in social psychology from Stanford when she became disturbed enough by the behavior she saw during the prison experiment to persuade Zimbardo, then her boyfriend, to halt the study.

There isn’t a scientific explanatio­n yet for why some people like Maslach seem more naturally ready to defend a moral cause, even at some degree of personal risk. Genes, family values and an empathy gene all have been posited, but social science is starting to back Zimbardo’s claims about the efficacy of training people “to put their compassion into civic action.”

A new study published in the Journal of Humanistic Psychology, surveying fourthand fifth-grade children in Michigan after hero training, is “the first empirical evidence for statistica­lly significan­t changes in courageous action in schoolchil­dren,” said Zeno Franco, a professor at Medical College of Wisconsin who has worked closely with Zimbardo since 2003.

“There’s now research that shows that just learning about the bystander effect, about its existence, reduces bystander behavior,” said Hero Round Table founder Matt Langdon, who’s publishing a “Hero’s Handbook” aimed at young readers later this year. “Hero training is very similar to CPR training. We hope you never have to use it, but if you do, we want you to be prepared.”

The key to “awakening everyone’s heroic instincts,” Zimbardo said, is twofold: first, redefining who a hero is. “We must debunk the myth of a ‘heroic elect,’ ” he said, and instead “promote the idea that heroes are ordinary people who take extraordin­ary action.”

Second, it’s about having a “growth mind-set” — a popular psychology buzz phrase coined by Zimbardo’s famous colleague and former student, Stanford psychologi­st Carol Dweck, for one’s belief that our abilities and aptitudes aren’t static but can be developed over time. “Heroism begins in the mind, with thinking of yourself as a hero,” Zimbardo said.

“People might think (Zimbardo has) done a 180 by turning to heroism from evil, but I don’t think so,” Dweck said. “I don’t see it as a sharp turn because in almost all of his past work ... he’s seen people who resisted the group mentality, kept their bearing and acted in what we’d call a heroic manner. Rather than changing his interest, he’s turned the focus to them. He’s asking, ‘Are they just an extraordin­ary few, or do all of us have that potential within?’ ”

As a hero builder, “I’m excited by this moment, seeing the start of strong heroic movements like the #MeToo women and the (Parkland) kids opposing guns,” Zimbardo said. “When one person stands up against injustice, dishonesty or fraud, it’s easier for others to take action, too. They remind us all that heroism is not an abstract concept, but a continual personal choice.”

“Looking back now, I see I should have been studying heroes much earlier.” Philip Zimbardo, psychologi­st

 ?? Peter Prato / Special to The Chronicle ?? Psychologi­st Philip Zimbardo devised the Stanford Prison Experiment in 1971 to study the line between good and evil.
Peter Prato / Special to The Chronicle Psychologi­st Philip Zimbardo devised the Stanford Prison Experiment in 1971 to study the line between good and evil.

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