San Francisco Chronicle

Group member’s rudeness eats at dining companions

- By Judith Martin and Nicholas Ivor Martin Send questions to Miss Manners’ website: www.missmanner­s.com; to her email address: dearmiss manners@gmail.com; or through postal mail: Miss Manners, Universal Uclick, 1130 Walnut St., Kansas City, MO 64106.

Dear Miss Manners: What are we to do with a boorish dining companion, part of a group that dines out regularly? When seated with her (which sometimes cannot be avoided), we watch her treat the waitstaff poorly, making rude faces and demands.

She expects nothing short of perfection wherever she is, including at pizza joints. She is quick to criticize the smallest infraction­s, like a waiter putting a soup spoon in the wrong place on the table.

We like the waitstaff, try to be appreciati­ve, and have no idea whether we should confront our colleague about her behavior.

Gentle Reader: Your boorish dining companion clearly does not expect perfection when it comes to good manners. Putting the soup spoon in the wrong place, whether in a Michelin-star restaurant or a pizza joint, is nothing compared with the rudeness of pointing out another’s mistake.

Other than ostracizin­g the offending member, Miss Manners counsels you to make it clear that you do not condone your companion’s behavior, but without yourself being rude. Studiously studying your shoes or your plate, being yourself exceptiona­lly gracious to the waitstaff, and perhaps also tipping well are all proven ways to distance yourself from your companion’s rudeness.

Dear Miss Manners: If you send an email to a business or company asking which department or individual handles a specific matter, is it polite to send the person who answered your email a thank-you for the informatio­n?

I know it’s polite to thank someone in person who points you in the right direction to have your questions or concerns taken care of, but what about email? I don’t want to clutter up someone’s business email inbox, but is it rude not to thank them for the informatio­n they provided?

Gentle Reader: Although email etiquette is evolving, Miss Manners still believes that a service rendered deserves a thank-you.

She realizes that saying so will clutter her own email inbox with truculent explanatio­ns that everyone’s email load is already burdensome; that if every transactio­n required a thank-you, the Internet would be overwhelme­d by the increased traffic; and that as a thank-you contains no new informatio­n, it is a waste of resources.

Yet she believes that a society that treasures endless social media posting, mass forwarding of jokes, countless customer satisfacti­on surveys, and other correspond­ence of questionab­le value has no basis for objecting to a two-word email expressing gratitude and satisfacti­on. Not every transactio­n requires a thank-you in email, any more than it does in person. But it is perfectly correct in the situation you describe. Unapprecia­ted thank-yous can be deleted in an instant.

Dear Miss Manners: My mother corrects my grammar at home, but also tells me it is impolite to correct other people’s grammar in conversati­on. Should I point out this discrepanc­y in instructio­n to my mother?

Gentle Reader: You would be asking for another correction, Miss Manners warns you.

Correcting a child at home is called child rearing. Correcting others is rude.

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