Starbucks to close for antibias training

Starbucks, trying to put to rest an outcry over the arrest of two black men at one of its stores, is closing more than 8,000 locations for an afternoon of antibias training Tuesday, a strategy some believe can keep racism at bay.

After the arrests in Philadelphia last month, the coffee chain’s leaders apologized and met with the two men, but also reached out to activists and experts in bias training to put together a curriculum for its 175,000 workers.

That has put a spotlight on the little-known world of “unconscious bias training,” which is used by many corporations, police departments and other organizations to help address racism in the workplace. The training is typically designed to get people to open up about implicit biases and stereotypes.

Many retailers including Walmart and Target said they already offer some racial bias training. Nordstrom has said it plans to enhance its training after issuing an apology to three black teenagers in Missouri who employees falsely accused of shoplifting.

According to a video previewing the Starbucks training, there will be recorded remarks from Starbucks executives and rapper/activist Common. From there, employees will “move into a real and honest exploration of bias” where, in small groups, they can share how the issue comes up in their daily work life.

Developed with feedback from the NAACP Legal Defense and Education Fund, the Perception Institute and other social advocacy groups, the four-hour session will give workers a primer on the history of civil rights from the 1960s to present day.

Since the Philadelphia incident, Starbucks has announced anyone can use its restrooms even if they are not buying anything.