For sale: survey data on millions of teenage students
LOWELL, Mass. — Three thousand U.S. high school students recently trekked to a university sports arena here to attend an event with an impressive-sounding name: the Congress of Future Science and Technology Leaders. Many of their parents had spent $985 on tuition.
Months earlier, the teenagers had received letters, signed by a Nobel Prize-winning physicist, congratulating them on being nominated for “a highly selective national program honoring academically superior high school students.”
The students all had good grades. But many of them were selected for the event because they had once filled out surveys that they believed would help them learn about colleges and college scholarships.
Through their schools, many in the audience had taken a college-planning questionnaire, called MyCollegeOptions. Others had taken surveys that came with the SAT or the PSAT, tests administered by the College Board. In filling out those surveys, the teenagers ended up signing away personal details that were later sold and shared with the future scientists event.
“It wasn’t like I sought out filling in my information for the College Board to sell to other companies,” said Adriana Bay, 19, a sophomore at Vanderbilt University this fall
who was solicited by the future scientists event when she was in high school. “You are giving them the liberty to profit off your information.”
Consumers’ personal details are collected in countless ways these days, from Instagram clicks, dating profiles and fitness apps. While many of those efforts are aimed at adults, the recruiting methods for some student recognition programs give a peek into the widespread and opaque world of data mining for millions of minors — and how students’ profiles may be used to target them for educational and noneducational offers. MyCollegeOptions, for instance, says it may give student loan services, test prep and other companies access to student data.
These marketing programs are generally legal, taking advantage of the fact that there is no federal law regulating consumer data brokers. They also face little oversight because federal education privacy laws make public schools, and not their vendors, directly responsible for controlling the spread of student data.
But the handling of student surveys is receiving heightened scrutiny, particularly in the wake of revelations about Cambridge Analytica, a voter-profiling company that siphoned off the data of Facebook users who took a personality questionnaire.
In May, the Department of Education issued “significant guidance” that recommended that public schools make clearer to students and their parents that surveys with the SAT and the ACT, a separate college admissions exam, are optional. The notice emphasized that pretest surveys could provide opportunities for families to learn about college choices. But it also reminded schools that parents had the right to inspect all surveys in advance. Parents also have the right to opt their children out of any school-required surveys that touch on sensitive topics like religion, family income or politics.
The new federal guidance could give school districts and state education agencies “leverage to push the College Board and the ACT to either eliminate the voluntary survey when it’s being given in a school,” said Amelia Vance, director of education privacy at the Future of Privacy Forum, an industry-funded think tank, “or take out any questions that would be considered sensitive in a particular state.”
During the past few years, several states have passed laws that might also limit the spread of some student profiles. The laws generally prohibit online educational vendors to schools from selling students’ personal data or using it for targeted advertising.
For high school students who want to receive materials from colleges and scholarship organizations, nonprofit college admissions testing services, like ACT and the College Board, offer optional surveys. Many colleges, universities and scholarship organizations buy such survey data to pinpoint prospective students.
More than 3 million students who graduated in 2018 took surveys with the ACT, the SAT or the PSAT, which is a college scholarship test given to high school juniors. The College Board charges educational institutions 43 cents per student name. Starting in September, the ACT will charge 45 cents per name.
As marketing materials on the ACT site put it: Purchasing the names of “racial and ethnic minorities is a great way to increase diversity at your campus.” Other survey services, however, sell students’ personal information far beyond colleges.
Scholarships.com, for instance, asks students for their name, birth date, race, religion, home address and citizenship status and whether they have “impairments” like HIV, depression or a “relative w/Alzheimer’s.” Scholarships.com also has a subsidiary, American Student Marketing, that describes itself as the “exclusive broker” of the student data collected by Scholarships.com, offering it to marketers of student loans, credit cards and smartphones.
Scholarships.com did not respond to requests for comment.
“I find all of this really troubling,” said Marianne Stephens, college counselor at Shorewood High School, a public school in Shoreline, Wash. After students there received mailings from a slew of leadership events, Stephens posted a “Sham Alert” on her school’s website describing many student recognition programs as “essentially well-packaged marketing schemes.” The alert also said students could opt out of college surveys that share their information.
“Students and families don’t realize that the data may come back to them as misleading marketing,” she said.
Richard Rossi, executive director of the National Leadership Academies, the company behind the future scientists event, said the program accurately described itself as selective because it accepted only students with at least a 3.5 grade-point average.
“Does that make it less appropriate to tell them they are special?” Rossi asked. “In my mind, no.”
Paul Weeks, ACT’s senior vice president for client relations, said his organization allowed only colleges, universities and scholarship organizations to use its database, which includes details like students’ family income, religious affiliation and test score range. ACT also prohibits clients from sharing students’ data with third parties, he said.
He added that the National Leadership Academies requested and was denied access to student data in January.
Last week, ACT acquired the company that owns MyCollegeOptions, one of the services that shared information with the future science leaders event. Ed Colby, a spokesman for ACT, said his organization would “continue to abide by the highest standards of data privacy.”
The College Board, which oversees the survey given with the SAT test, describes its services as “the largest, most effective admission search database in the U.S., connecting millions of test takers with colleges, universities and nonprofit educational organizations.” The organization has signed an industry Student Privacy Pledge, which includes a promise not to sell students’ personal information or disclose it for unauthorized purposes or targeted advertising.
But the College Board allows universities to share students’ data with certain educational partners, said Zach Goldberg, a spokesman for the College Board. And one of those universities disclosed students’ survey data to the for-profit National Leadership Academies.
In a follow-up email, Goldberg said his organization “was troubled” by the inquiry from the New York Times and was suspending the university that shared students’ data while it conducted an investigation. He added that the College Board had previously terminated accounts when users violated its policies.