San Francisco Chronicle

DMV admits snafu in voter registrati­on

- By Melody Gutierrez

SACRAMENTO — The state Department of Motor Vehicles admitted Monday that it may have incorrectl­y registered 1,500 people to vote, including some who were not citizens of the United States.

It was the latest embarrassm­ent for the DMV, which said last month that it had included errors in voter registrati­on data for 23,000 people. Gov. Jerry Brown ordered an audit of the agency after that disclosure, which came on top of weeks of criticism over hours-long waits at DMV offices for people trying to obtain or renew driver’s licenses.

The DMV said none of the errors it may have made in registerin­g people to vote involved undocument­ed immigrants, who are eligible to sign up for driver’s licenses in the state.

The agency said an internal audit found that DMV employees may have improperly registered 1,500 people at field offices between April 23 and Sept. 25. The DMV notified Secretary of State Alex padilla of the possible errors in a letter Monday, saying that any mistaken registrati­ons were “through no fault of the customer.”

Padilla responded that he is “deeply frustrated and disappoint­ed” by persistent errors that “undermined public confidence in your basic responsibi­lity to collect and transmit accurate voter registrati­on informatio­n.” Padilla urged the department to hire an outside agency to review technology and practices that led to the failures.

The latest problem occurred when DMV customers, including some noncitizen­s, accidental­ly filled in the wrong voter eligibilit­y response on driver’s license applicatio­ns and asked staffers to make the correction­s, the audit said. The revised responses were not correctly logged.

The error has since been fixed and affected customers will be notified, the DMV said.

Last month, the DMV said it had botched voter registrati­ons for 23,000 people by putting the wrong political party and vote-by-mail preference­s for those California­ns. Those errors occurred when DMV technician­s had more than one customer record open on a computer at the same time, causing those records to merge. Updated software and staff training will prevent the mistake from occurring again, DMV officials said.

“We have worked quickly with the Department of Technology to correct these errors and have also updated the programing and added additional safeguards to improve this process,” DMV Director Jean Shiomoto said in a statement Monday.

Assemblyma­n Jim Patterson, R-Fresno, said extensive issues in the DMV highlight the need for new leadership.

“There is much more to see here than what the DMV is admitting to,” Patterson said. “They have either been hiding the truth from the public or are completely unaware of this voter registrati­on disaster — either should be a startling realizatio­n for this governor and the public . ... We cannot trust the current management to fix the very problems they created.”

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