San Francisco Chronicle

Facebook fell short in Myanmar

- By Barbara Ortutay Barbara Ortutay is an Associated Press writer.

Facebook is admitting that it didn’t do enough to prevent its services from being used to incite violence and spread hate in Myanmar.

The company “can and should do more” to protect human rights and ensure it isn’t used to foment division and spread offline violence in the country, Alex Warofka, a product policy manager, said in a blog post.

Facebook commission­ed the nonprofit Business for Social Responsibi­lity to study the company’s role in Myanmar and released the group’s 62page report late Monday.

It has come under heavy criticism for permitting itself to be used to inflame ethnic and religious conflict in the country, particular­ly against minority Rohingya Muslims. The report confirms this and offers recommenda­tions, including preparing for “massive chaos and manipulati­on” in 2020 parliament­ary elections.

“Facebook has become a means for those seeking to spread hate and cause harm, and posts have been linked to offline violence,” the report says. “A minority of users is seeking to use Facebook as a platform to undermine democracy and incite offline violence, including serious crimes under internatio­nal law.”

Facebook is focused on rooting out misinforma­tion in the U.S., but it’s also dealing with people using it to incite violence in Sri Lanka, India and elsewhere.

Facebook and smartphone­s entered Myanmar quickly, and the report notes that this has led to a “steep learning curve for users, policymake­rs, and civil society.” The report notes that Facebook “is the internet” for many in Myanmar, and that it has played an important role in supporting freedom of expression and helping activists organize.

At the same time, the report said, hate and harassment is leading to self-censorship among “vulnerable groups such as political activists, human rights defenders, women, and minorities.”

Facebook released the report on the eve of the U.S. midterm elections, prompting critics to question its timing. Facebook says the report was focused on “Myanmar stakeholde­rs,” for whom the U.S. elections are not a priority.

The report acknowledg­es that Facebook has made progress, but adds that there is “more to do.”

Facebook doesn’t have any employees permanentl­y based in Myanmar, but makes “regular trips” there. The company says that having workers there could pose risks to them and increase the Myanmar government’s ability to request data on users.

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