San Francisco Chronicle

Juul suspends U.S. sales of most sweet flavors

San Francisco company making pullbacks amid criticism over rise in vaping by teens

- Full coverage of Juul and its troubles: sfchronicl­e.com/business

Juul Labs, the embattled San Francisco vaping company, is suspending U.S. sales of most sweet flavors pending a Food and Drug Administra­tion review, the ecigarette maker said Thursday.

Flavored ecigarette­s are particular­ly attractive to teens, whose use of ecigarette­s has surged. Underage vaping has raised huge public health issues and triggered lawsuits, investigat­ions and public outcry.

Juul, the nation’s largest ecigarette maker, valued at $38 billion, said it will cease sales of mango, creme, fruit and cucumber flavors. Juul already stopped selling most of its flavored pods, other than mint, in U.S. brickandmo­rtar stores in November, only offering them via the company’s website, which it says uses strict ageverific­ation controls.

Juul will continue to sell mint and menthol flavors, which tobacco analysts estimate accounted for 58% of Juul’s $3.3 billion in U.S. retail sales for the 12 months ending in August. It will also continue to sell unflavored tobacco pods.

President Trump last month called for a federal ban on flavored ecigarette­s.

The move is among several pullbacks initiated by new CEO K.C. Crosthwait­e, who also ceased all Juul’s broadcast, print and digital advertisin­g in the U.S.; suspended support of Propositio­n C, a San Francisco ballot initiative to overturn the city’s firstinthe­nation ban on ecigarette sales; and stopped lobbying the administra­tion on flavor guidance.

“We must reset the vapor category by earning the trust of society and working cooperativ­ely with regulators, policymake­rs and stakeholde­rs to combat underage use while providing an alternativ­e to adult smokers,” Crosthwait­e said in a statement.

Juul emphasizes that its goal is to help smokers switch to vaping, rather than to get people who do not use tobacco products to take up ecigarette­s.

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