San Francisco Chronicle

Google requiring proof of ID from all its advertiser­s

- By Tiffany Hsu and Daisuke Wakabayash­i

In an effort to fight off fraudulent or misleading online ads, Google will require that all advertiser­s across its sprawling network prove who they are and where they operate, the company said in a blog post Thursday.

The names of the companies or people behind ads, as well as their countries of origin, will begin appearing on Google ads this summer, starting with several thousand advertiser­s a month in the United States before expanding worldwide.

The measure, which could take years to implement, is designed as a defense against businesses and individual­s who misreprese­nt themselves in paid online promotions, Google said.

The move comes as Google tries to tamp down misinforma­tion and scams related to the coronaviru­s pandemic. It expands a 2018 ver

ification policy that focused on political advertiser­s serving up election ads.

Broadening the policy will “help support the health” of the Mountain View company’s digital advertisin­g services “by detecting bad actors and limiting their attempts to misreprese­nt themselves,” John Canfield, who handles ad integrity for Google, wrote in the blog post.

In the past, Google has cited predatory behavior by companies that trumpet payday loans, bailbonds services and thirdparty tech support, often banning ads outright. In September, Google said that it had taken down more than 3.2 billion ads that violated its advertisin­g policies in a year — more than 100 bad ads per second.

Under the new policy, Google will suspend the accounts of advertiser­s that do not provide proof of identity, including W9 forms, passports and other personal identifica­tion and business incorporat­ion files. Previously, Google had requested basic informatio­n, like names, but did not require documentat­ion.

“Who doesn’t want an internet that is more truthful, especially with the rise of fake news, fake businesses and fake face masks?” said Douglas Rozen, the chief media officer at the digital ad agency 360i. “The inevitabil­ity of this makes sense in today’s environmen­t.”

As regulators try to beat back unsupporte­d claims about coronaviru­s treatments, and as troll farms prepare to influence the 2020 election, tech companies are beefing up their defenses. This month, Reddit updated its political advertisin­g policy to require advertiser­s to provide proof of identity to its sales team.

Google intensifie­d efforts to clean up ads after it was discovered that websites spreading false informatio­n about the 2016 presidenti­al election were making money by selling ads through the company’s advertisin­g networks.

In late 2016, Google kicked off hundreds of publishers from its AdSense advertisin­g system.

Two years later, it required political advertiser­s to verify their identities before allowing them to buy campaign ads. The move came after

Google’s disclosure to Congress that it had accepted nearly $5,000 in advertisin­g during the election cycle from the Internet Research Agency, a Russian company accused of meddling in the race.

More recently, Google has been playing catandmous­e with advertiser­s trying to circumvent its ban on ads that profit from shortages caused by the pandemic. Even as Google said that it is catching millions of problemati­c virusrelat­ed ads a day, its networks still failed to rein in many others.

“There’s a lot of money in Google ads; it’s easy for someone to start an advertisin­g account and start dumping money into their system,” said Jared Moré, a digital marketing consultant.

Moré, who has worked with health care companies for nearly 20 years, said he has seen plenty of sketchy behavior, especially involving search results and ads for drug and alcohol treatment centers. In 2018, Google began requiring advertiser­s in that category to be certified as addiction services providers.

Expanding the verificati­on process is a necessary step, he said.

“It shouldn’t be a hassle for 99% of advertiser­s,” he said. “It will only be difficult for people who are maybe doing something unscrupulo­us.”

“Who more truthful, doesn’t want especially an internet with the that rise is of fake news, fake businesses and fake face masks? The inevitabil­ity of this makes sense in today’s environmen­t.”

Douglas Rozen, digital ad agency 360i

 ?? Jason Henry / New York Times 2019 ?? Google, with headquarte­rs in Mountain View, will start requiring proof of ID from advertiser­s, expanding its policy for political ads.
Jason Henry / New York Times 2019 Google, with headquarte­rs in Mountain View, will start requiring proof of ID from advertiser­s, expanding its policy for political ads.

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