Groups say TikTok broke privacy pact
TikTok, the popular app for making and sharing short videos, has flouted an agreement it made with the Federal Trade Commission to protect the privacy of children on the service, a coalition of 20 children’s and consumer groups said this week.
Last year, TikTok agreed to make major changes to settle charges that one of its predecessor companies, Musical.ly, had violated the federal children’s online privacy law. The alleged violations included collecting names, email addresses, videos and other personal information from users under age 13 without a parent’s consent.
Federal regulators said at the time that the app had made users’ information public by default, which meant that a child’s user name, picture and videos could be seen by others. The agency also said adults had used the videosharing app to try to message children.
TikTok uses the data it collects from users, like their location, what’s in their messages and what videos they watch, to figure out what new videos to show them and for advertising tailored to users.
As part of the settlement, the videosharing app agreed to obtain a parent’s permission before collecting a child’s personal information. It also agreed to delete personal information, including videos, of any children identified as younger than 13 and to remove videos and other personal details of users whose ages were unknown.
But the consumer groups, led by the Campaign for a Commercial Free Childhood and the Center for Digital Democracy, said in a complaint to the FTC that TikTok had failed to abide by its commitments. Among other things, the complaint identified a number of videos posted by children under 13 in 2016 that TikTok had not deleted and that remain on the app.
The groups also identified problems with age verification for younger users. Last year, the app set up a service for children under 13, TikTok for Younger Users, which prevents them from posting videos and does not collect their personal data. But the complaint said a child who initially registered for a TikTok account for younger users could instantly delete it and sign up for an over13 account on the same mobile device simply by using a fake birth date.
(A reporter who tested this feature this week was able to set up an account for a user older than 13 after deleting a children’s account she had registered.)
“For years, TikTok has ignored” the children’s privacy law, “thereby ensnaring perhaps millions of underage children in its marketing apparatus and putting children at risk of sexual predation,” said Josh Golin, the executive director of the Campaign for a Commercial Free Childhood. “Now, even after being caught redhanded by the FTC, TikTok continues to flout the law.”
The commission said it received the complaint but had no comment on it.
In an email, a TikTok representative said: “We take privacy seriously and are committed to helping ensure that TikTok continues to be a safe and entertaining community for our users.”
TikTok’s popularity is soaring among Americans sheltering at home during the pandemic. The app was downloaded about 11 million times by new users in the United States in March, nearly twice the number of downloads seen in December, according to Sensor Tower, a company that tracks app use data.
Members of Congress have raised national security concerns about TikTok’s growing influence and about the risk that the app may share user data with its parent company, ByteDance, a Chinese conglomerate. ByteDance bought Musical.ly for $1 billion in 2017 and merged it with TikTok, an app it already owned.
“Even after being caught redhanded by the FTC, TikTok continues to flout the law.”
Josh Golin, Campaign for a Commercial Free Childhood