San Francisco Chronicle

Facebook will label posts that break its rules

- By Barbara Ortutay

Facebook said Friday that it will flag all “newsworthy” posts from politician­s that break its rules, including those from President Trump.

CEO Mark Zuckerberg had previously refused to take action against Trump posts suggesting that mailin ballots will lead to voter fraud, saying that people deserved to hear unfiltered statements from political leaders. Twitter, by contrast, slapped a “get the facts” label on them.

Until Friday, Trump’s posts with identical wording to those labeled on Twitter remained untouched on Facebook, sparking criticism from Trump’s opponents as well as current and former Facebook employees. Now, Facebook is all but certain to face off with the president the next time he posts something the

company deems to be violating its rules.

“The policies we’re implementi­ng today are designed to address the reality of the challenges our country is facing and how they’re showing up across our community,” Zuckerberg wrote on his Facebook page announcing the changes.

Zuckerberg said the social network is taking additional steps to counter electionre­lated misinforma­tion. In particular, the social network will begin adding new labels to all posts about voting that will direct users to authoritat­ive informatio­n from state and local election officials.

Facebook is also banning false claims intended to discourage voting, such as stories about federal agents checking legal status at polling places. The company also said it is increasing its enforcemen­t capacity to remove false claims about local polling conditions in the 72 hours before the U.S. election.

Ethan Zuckerman, director of the Massachuse­tts Institute of Technology’s Center for Civic Media, said the changes are a “reminder of how powerful Facebook may be in terms of spreading disinforma­tion during the upcoming election.”

He said the voting labels will depend on how good Facebook’s artificial intelligen­ce is at identifyin­g posts to label.

“If every post that mentions voting links, people will start ignoring those links. If they’re targeted to posts that say things like ‘Police will be checking warrants and unpaid traffic tickets at polls’ — a classic voter suppressio­n disinfo tactic — and clearly mark posts as disinfo, they might be useful,” he said.

But Zuckerman noted that Facebook “has a history of trying hard not to alienate rightleani­ng users, and given how tightly President Trump has aligned himself with votersuppr­essing misinfo, it seems likely that Facebook will err on the side of nonintrusi­ve and ignorable labels, which would minimize impact of the campaign.”

Earlier in the day, shares of Facebook and Twitter dropped sharply after the giant company behind brands such as Ben & Jerry’s ice cream and Dove soap said it will halt U.S. advertisin­g on Facebook, Twitter and Instagram through at least the end of the year.

That European consumerpr­oduct maker, Unilever, said it took the move to protest the amount of hate speech online. Unilever said the polarized atmosphere in the United States ahead of November’s presidenti­al election placed responsibi­lity on brands to act.

Facebook’s shares lost more than 8% on Friday, while Twitter ended the day more than 7% lower.

The company, which is based in the Netherland­s and Britain, joins a raft of other advertiser­s pulling back from online services. Facebook in particular has been the target of an escalating movement to withhold advertisin­g dollars to pressure it to do more to prevent racist and violent content from being shared on its network.

“We have decided that starting now through at least the end of the year, we will not run brand advertisin­g in social media newsfeed platforms Facebook, Instagram and Twitter in the U.S.,” Unilever said. “Continuing to advertise on these platforms at this time would not add value to people and society.”

Facebook did not immediatel­y respond to a request for comment.

On Thursday, Verizon joined others in the Facebook boycott.

Unilever “has enough influence to persuade other brand advertiser­s to follow its lead,” said eMarketer analyst Nicole Perrin. She noted that Unilever pulled back spending “for longer, on more platforms (including Twitter) and for more expansive reasons” — in particular, by citing problems with “divisivene­ss” as well as hate speech.

Sarah Personette, vice president of global client solutions at Twitter, said the company’s “mission is to serve the public conversati­on and ensure Twitter is a place where people can make human connection­s, seek and receive authentic and credible informatio­n, and express themselves freely and safely.”

She added that Twitter is “respectful of our partners’ decisions and will continue to work and communicat­e closely with them during this time.”

 ?? Josh Edelson / AFP via Getty Images 2019 ?? Facebook has agreed to label inaccurate posts by politician­s. While Twitter was already doing that, Facebook had resisted.
Josh Edelson / AFP via Getty Images 2019 Facebook has agreed to label inaccurate posts by politician­s. While Twitter was already doing that, Facebook had resisted.
 ?? Ben & Jerry’s ?? The firm behind Ben & Jerry’s and other products pulled Facebook, Twitter and Instagram ads.
Ben & Jerry’s The firm behind Ben & Jerry’s and other products pulled Facebook, Twitter and Instagram ads.

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