Santa Cruz Sentinel

Why the virus left long-term market scar

- Cy Paul Wiseman and Alexandra Olson

Esther Montanez’s houseclean­ing job at the Hilton Back Bay in Boston was a lifeline for her, a 31-year-old single mother with a 5-yearold son.

The pay was steady and solid — enough to pay her bills and still have money left over to sock away for a savings account for her child. Montanez liked her co-workers and felt pride in her work.

But when the viral pandemic slammed violently into the U.S. economy a year ago, igniting a devastatin­g recession, it swept away her job, along with many tens of millions of others. Since then, in desperatio­n, Montanez has siphoned away money from her son’s savings to help meet expenses. At Christmas, she turned to charities to provide presents for him. For now, she’s getting by on unemployme­nt aid and, for the first time, has applied for food stamps.

“The truth is, I want my job back,” said Montanez, who has banded with her former colleagues and worked through their union to press the hotel to reinstate their jobs. workers

Getting it back could prove a struggle for her, along with millions of other unemployed people around the world. Even as viral vaccines increasing­ly promise a return to something close to normal life, the coronaviru­s seems sure to leave permanent scars on the job market. At least 30% of the U.S. jobs lost to the pandemic aren’t expected to come back — a sizable proportion of them at employers that require face-to-face contact with consumers: Hotels, restaurant­s, retailers, entertainm­ent venues. United Here, Montanez’s union, says 75% of the 300,000 hospitalit­y workers it represents remain out of work.

A new threat

The threat to workers in those occupation­s, many of them low-wage earners, marks a sharp reversal from the 2008-2009 Great Recession, when middle- and higher-wage constructi­on, factory, office and financial services workers bore the brunt of job losses.

No one knows exactly what the job market will look like when the virus finally ends its rampage.

Will consumers feel confident enough to return in significan­t numbers to restaurant­s, bars, movie theaters and shops, allowing those decimated businesses to employ as many people as they did before?

How much will whitecolla­r profession­als continue to work from home, leaving downtown business districts all but empty during the week?

Will business travel fully rebound now that companies have seen the ease with which co-workers can collaborat­e on video platforms at far less cost?

‘Jobs are changing’

“Jobs are changing — industries are changing,” said Loretta Penn, chair of the Virginia Ready Initiative, which helps workers develop new skills and find new jobs. “We’re creating a new normal every day.”

The habits that people have grown accustomed to in the pandemic — working, shopping, eating and enjoying entertainm­ent from home — could prove permanent for many. Though these trends predated the virus, the pandemic accelerate­d them. Depending on how widely such habits stick, demand for waiters, cashiers, front-desk clerks and ticket takers may never regain its previous highs.

The consultanc­y McKinsey & Co. estimates that the United States will lose 4.3 million jobs in customer and food service in the next decade.

In a study, José María Barrero of Mexico’s ITAM Business School, Nick Bloom of Stanford University and Steven Davis of the University of Chicago concluded that 32% to 42% of COVID-induced layoffs will be permanent.

The U.S. Labor Department, too, has tried to estimate the pandemic’s likely impact on the job market. Before taking the pandemic into account, the department last year projected that U.S. jobs would grow 3.7% between 2019 and 2019.

Last month, it estimated that if the outbreak’s lasting economic effects were limited mainly to increased work from home, job growth over the 10 years would slow to 2.9%.

Slowdown fears

But if the pandemic exerts a deeper, longer-lasting impact — with many consumers going less frequently to restaurant­s, movie theaters and shopping centers — job growth would slow to just 1.9%, the department predicted. In that worst-case scenario, the department estimated, employment would tumble 13% for waiters and waitresses, 14% for bartenders, 16% for fast food cooks and 22% for hotel desk clerks.

The coronaviru­s recession has been especially cruel, victimizin­g people at the bottom of the pay scale. Lael Brainard, one of the Federal Reserve’s governors, said last month that the poorest 25% of American workers were facing “Depression-era rates of unemployme­nt of around 23%” in mid-January — nearly quadruple the national jobless rate.

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 ?? CHARLES KRUPA — THE ASSOCIATED PRESS ?? Hotel housekeepe­r Esther Montanez outside the Hilton Back Bay in Boston on Friday. Montanez refuses to give up hope of returning to her cleaning job at the hotel, which she held for six years until being furloughed since March 2020 due to the COVID-19 virus outbreak.
CHARLES KRUPA — THE ASSOCIATED PRESS Hotel housekeepe­r Esther Montanez outside the Hilton Back Bay in Boston on Friday. Montanez refuses to give up hope of returning to her cleaning job at the hotel, which she held for six years until being furloughed since March 2020 due to the COVID-19 virus outbreak.

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