Santa Fe New Mexican

Amazon’s value hits $1 trillion

E-commerce giant follows Apple to milestone

- By David Streitfeld

SAN FRANCISCO — When Apple’s market value crossed $1 trillion last month, the reason was simple: It makes devices that a lot of people are willing to spend a lot of money on.

Now Amazon has become the second American company to cross that once-unimaginab­le line. Its shares rose as high as $2,050.50 on Tuesday morning, pushing it over $1 trillion in value, before immediatel­y falling back and then ending the day at $2,039.51, below the $1 trillion threshold. Amazon’s founder and chief executive, Jeff Bezos, is worth nearly as much as Bill Gates and Warren Buffett put together.

Amazon captures 49 cents of every e-commerce dollar in the United States. It employs more than 550,000 people and generates $178 billion in annual revenue. It sells everything from computing space to

peanut butter to appointmen­ts with plumbers.

But the thing it has always sold the most — to investors, customers, the media — is excitement.

In the beginning, Amazon was an exciting new way to shop for books: online. Then it was an exciting new way to read (Kindle e-books), an exciting new way to publish (CreateSpac­e), an exciting new way to power the internet (Amazon Web Services), an exciting new way to get deliveries (Amazon Prime), an exciting new way to make your house a high-tech outpost (Alexa).

Long before Amazon went to Hollywood and began making movies, it was the star of its own show, generating vast amounts of attention just for being Amazon. No other company had ever managed to turn its lack of profit into such effective drama, or the question of what its next move would be.

Amazon’s search for a second headquarte­rs, the company having run out of room and patience in its hometown, Seattle, set off a nationwide frenzy among politician­s. Bezos even gamified his philanthro­pic plans, taking to Twitter to solicit advice about what he should do. (One popular recommenda­tion: Pay your warehouse workers more.) Would Amazon collapse, or would it eat the world? It was the corporatio­n-asreality series, and it has been a long-running hit.

Public companies usually live under the tyranny of Wall Street, which prizes profits to the exclusion of all else. When Facebook and Twitter recently purged their rolls of fake users and began devoting more effort to cleaning up their acts, Wall Street did not applaud this civic-minded move but pummeled the companies’ shares.

Bezos made clear when Amazon went public in 1997 that he would not work for Wall Street, and the result was a company cast in an entirely different mold. It never feared losing money. In a real sense, there were no consequenc­es for being wrong.

Behind the drama is a relentless and sometimes scary ambition. Amazon is the Jay Gatsby of American companies, believing that tomorrow it will run faster, stretch its arms out farther, fulfill the desires of consumers in ways that no other business possibly could. You will live in Amazon’s world, it says, and you will like it.

The retailer has retained this futuristic luster even as Facebook, Twitter and Google, which promoted their own versions of technopara­dise, have become suspect. It has retained its allure even as many of its ventures have tanked. Remember Kindle Singles? They were electronic articles hailed as the virtual reinventio­n of nonfiction. No one even noticed when the program fizzled.

“We like to go down unexplored alleys and see what’s at the end. Sometimes they’re dead ends,” Bezos said in 2009. “Sometimes they open up into broad avenues and we find something really exciting.”

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