Fidelity Bank touts its top employees
Staff are given awards for exemplifying bank’s values
LEOMINSTER » Several Fidelity Bank employees were virtually honored at the bank’s annual All Hearts Meeting on March 9 for their unique contributions during an unusual year.
Linda Carmichael is from Fitchburg and three other honorees are from Leominster — Damian Scott, Jessie Maldonado and Emily Daugherty.
“It is a pleasure to recognize our caring colleagues for the work they do,” says Ed Manzi Jr., Fidelity Bank chairman and CEO. “I am inspired by how our honorees continue to rise to the challenges presented by the pandemic.” The annual awards are meant to recognize Fidelity Bank role models who exemplify the bank’s caring culture and Life Design approach of providing the clarity needed to help clients make informed decisions and move forward with confidence.
Mission Accomplished awards were given to Becky Beaton and Linda Carmichael. These most prestigious awards single out two outstanding individuals, one for work done helping Fidelity Bank clients and the other for work that supports their Fidelity Bank colleagues. Bank leaders said both individuals have shown an impressive commitment to Fidelity Bank and have made a significant contribution to the bank being able to thrive during these difficult times.
Carmichael is the bank’s vice president of operations and was given the Mission Accomplished award representing the support departments of the bank.
“Carmichael led our operations team through the complexities and challenges of our merger with Family Federal Savings, a significant Cash Management project, and was instrumental in leading our critical deposit operations department through 2020 — keeping the team fully operational while managing the guidelines and remote work situations brought on by the pandemic.” bank officials said.
In addition, she stepped in to help lead another department in the bank through a leadership transition. With limited expertise in this area, she proactively jumped in providing
support to this team in addition to her own.
“Linda is a well-respected team player who is truly fearless in her approach and never complains,” said Manzi.
Role Model awards were given to employees who personify Fidelity Bank’s five guiding values of treating everyone with care and respect, exhibiting honesty and integrity, pursuing excellence, being committed to continuous learning and improvement, and maintaining a positive and fun work environment.
The entire IT team received the bank’s Role Model award for personifying the bank’s guiding value of Treating Everyone with Care and Respect. They are Systems Administrator Damian Scott of Leominster, Systems Analyst Tracey Collins of New Ipswich, N.H., Systems Engineer Marcin Wiadrowski of Holden, and Systems Administrator Helen Bleckley of Clinton.
The team worked tirelessly and with great dedication and intelligence to meet the challenge of Fidelity Bank having to deploy people to work remotely to preserve their health, while caring for its clients, bank officials stated. They deployed new technologies and acquired equipment so the bank could implement a new workplace model without missing a beat. None of the staff at Fidelity Bank could have been heroes without the IT team and their immense care, bank leaders said.
Maldonado was honored for exemplifying the bank’s guiding principal of pursuing Continuous Learning and Improvement. Maldonado is assistant branch manager for the Leominster Main Street banking center of Fidelity Bank.
This year Maldonado demonstrated initiative and passion to help her colleagues and her banking center be the best it could be, bank officials said, adding she demonstrates consistent willingness to increase her own knowledge and impressed the importance of this on others.
Daugherty was recognized for maintaining a positive and fun work environment. Daugherty is Fidelity Bank’s marketing coordinator and was recognized for her consistent contributions to every celebration, recognition event and client campaign. She produces creative materials, handles social media, and was a huge part of ensuring that the pandemic didn’t take the fun or positivity out of events that had to go virtual such as retirement celebrations and graduations, officials said.
Daugherty perseveres with positivity. Her colleagues never hear a negative word from her. Her efforts have made sure that the Fidelity Bank workplace remained positive and fun despite the challenges of 2020.
For more information, visit www.fidelitybankonline.com or www.facebook.com/fidelitybankma.