South Florida Sun-Sentinel (Sunday)
So long, salad bars and candy jars
How COVID-19 is changing food in the workplace
Giant snackwalls, weekly team lunches, company celebrations— food connects people atwork. Pre-COVID-19, many companies used food as a perk. Now, food at work is amatter of safety.
“Keeping employees safe is a key priority aswe reopen our office,” said Alyssa Lahar, chief human resources officer at ZoomInfo, amarket intelligence company. “Maintaining our culture is crucial, too, and food plays a big part in it.”
Sadly, the days of candy jars and leftover birthday cake in the office kitchen are on hold for the foreseeable future. It’s not the end of office snacks, but they certainly won’t look the same.
If your office provides snacks, they need to be individually packaged. Think small bags of chips, cookies and candy, all displayed so employees can easily pick one up without touching others.
Companiesmay shut down high-touch items, such as coffee makers andwatercoolers, and instead ask employees to bring beverages fromhome. TheCDC recommends employers “encourage staff to bring their ownwater to minimize use and touching of water fountains, or consider installing no-touch activation methods forwater fountains.” Provide plenty of cleaning supplies and post signs reminding employees to sanitize all shared appliances after each use.
For companies that domake coffee available, milk and other fixings should be individually packaged. LisaHerron, a project and events manager at the bedding companyTempur Sealy in Dallas, ordered individually wrapped coffee stirrers when their office reopened inMay, since their employeeswould naturally “reach into the cup of coffee stirrers to get one and touch three others.”
Whether you have a simple break roomor decked-out kitchens on every floor, outfit them with disposable sanitizing wipes for hard surfaces, aswell as pre-wrapped and disposable dishes and utensils.
Meal pickup rules
During the pandemic, safe access tomeals atwork is a matter of health, risk reduction and efficient operation. “In high-rise buildings, we aremoving toward more touchless food deliveries throughout the building, so tenants don’t have to leave the office or get on an elevator to get lunch,” saysTomLarance, head of experience management at real estate firm JLL. “Avoiding bottleneck areas like elevators or building entrances, especially during the typically high-volume period of lunchtime, will be key.”
Employees who venture out for lunch face longwaits for reducedcapacity elevators and potential exposure at crowded restaurants. “Newprotocols make the time it takes to get fromthe lobby to individual floors significantly longer than normal,” Larance says. “This is one reason our clients are searching forways to allowemployees to stay in the building during lunchtime. This will be even more critical when occupancy levels increase beyond what they are currently.”
Of course, for those who do leave for lunch, they should practice social distancing and the same safety protocols for entering their office buildings in the morning. When possible, use one door for entering and another for exiting, to control the flowof traffic.
Furthermore, recommend employees have food delivered and combine orders into a single delivery when possible. Boxed lunches and other individually packagedmeals are ideal for social distancing; people can quickly grab and go and avoid using the same utensils fromthe kitchen.
Make suremeals come clearly labeled, so no one has to open up the package to see what’s inside.
“We provide individually packaged lunches for our essential employees five days aweek to thank them and keep them safe,” says ElizabethWilkie, executive administrative assistant at Resurgent Capital Services. “Meals are consolidated into one delivery at a designated place and time, so there is less traffic in and out of the office. Plus, we’rewasting less food andmoney by only ordering for those that come in the office that day.”
Employees, if you’re bringing and storing your own lunch, be mindful of your surroundings. Kitchens are one of the most high-traffic areas in the office and are home tomany high-touch surfaces, such as refrigerators and microwaves.
When to break bread
Though it is obvious, it bears repeating: Eating creates contact between your hands and your mouth, so it’s essential tomake sure your hands are clean. Post guidelines for handwashing at all office sinks to remind everyone to thoroughlywash their hands often throughout the day.
You can’t eat or drink while wearing a mask, so social distancing in common eating areas is critical. Many companies are staggering lunchtimes so fewer employees use break rooms, kitchens or other eating areas simultaneously. Others are closing their common areas entirely and requiring employees to eat at their desks. If your common spaces remain open, remove or cover chairs to maintain social distancing. Nomatterwhat, keep eating spaces clean. TheCDCrecommends that you clean and disinfect eating spaces between each use, or at least every two hours.
Considering all that has changed this year, maintaining your corporate culture can feel like a necessity of its own. Get creative in howyou connect employees while keeping them safe.
Virtual lunch hours, coffee breaks and even happy hours are greatways to stay connected while incorporating food. Take it to the next level by sending lunch to each member of your team and eating together virtually. For special celebrations, such as birthdays or baby showers, consider sending treats to the guest of honor.
Along with a positivework culture, a safeworkplace helps keep your employees healthy and happy. It will be some time before we can all reach for amorning doughnut or plunge our hands into a jar ofM&M’s, but you can still showyour employees you care and they deserve a treat— albeit, at a distance and individually wrapped.