South Florida Sun-Sentinel (Sunday)

How readers scored a vaccine

- By Lois K. Solomon

The Florida vaccine roll-out has proven frustratin­g and confoundin­g, and everyone has had questions about how to get a vaccine, deal with the bureaucrac­y, remain healthy and cope with the stress. The South Florida Sun Sentinel has been answering readers’ questions since the beginning, and you’ve asked us lots of them, more than 1,000, and they keep on coming.

Now we are turning it around on our readers, who have become vaccine-finding experts, and asking them questions of our own as we brace for the next phase of the roll-out. We’ll return to our panel each week to pose more

questions and show the grit of South Floridians who have mastered a new skill and are thrilled to share their tips.

Kim Agardy Coe, Delray Beach: “As soon as the vaccine was released I went to the state Health Department website and used the drop-down menu to find each county’s procedure for registerin­g for the vaccinatio­n. My friend on the west coast did the same and we worked together. I picked all counties that I was willing to drive to including Sarasota and Manatee. My second day online I secured an appointmen­t at Vista View Park in Broward for the following week.

I have also made connection­s for others through the Facebook group, “South Florida COVID-19 Vaccinatio­n Info.” They are very profession­al and they have helped many of my friends. My best connection, for anyone willing to go to Miami-Dade, is with Larkin Memorial Hospital in South Miami. Dr. Farah Chohan is with the Larkin Hospital Vaccine Initiative Team. She is a treasure and has helped six of my friends get their vaccine appointmen­ts. Dr. Chohan will find you an appointmen­t somewhere in Miami-Dade County!! You can reach her at farah. chohan@larkinhosp­ital. com. Email her now!”

Betsy Gonzalez, Margate: “On Jan. 1, I started on the project of somehow managing to get a vaccine appointmen­t for myself and my 75-year-old diabetic husband. Every day I began the day with emails and phone calls to all of the sources published in the Sun Sentinel

and whatever other ones I could find. And, as we say in Spanish - NADA!

One evening, Jan. 9 to be exact, I was going through Facebook while watching the news and Broward Health posted a new website for applicants. I went on, filled out the forms, sent them, and received an acknowledg­ment that I would hear back within 48 hours. NADA! Eleven days later, precisely when I was watching the inaugurati­on of the new president, I received a phone call that I almost didn’t answer as I was listening to Lady Gaga sing. Lo and behold, it was Broward Health offering us an appointmen­t for the following day at Lockhart Stadium in Fort Lauderdale.

The only advice that I can offer to anyone still seeking an appointmen­t is - BE PERSISTENT!”

Michael Herzlich, Delray Beach: “1. Join the Facebook group, “South Florida Covid-19 Vaccinatio­n Info,” and drop in several times a day.

2. Bookmark every South Florida county vaccine website and drop by at random times during the day.

3. Bookmark every South Florida hospital website that offers vaccinatio­n and drop by at random times.

4. Talk to neighbors daily about where they were registered for vaccinatio­n or if they know of any locations with vaccine.”

Mary Figg, Lutz: “Start by contacting all your friends to find out how they were successful. My first vaccine appointmen­t was made online via a link sent by a friend. I shared the link with other friends.

Are you a patient of a doctor who is affiliated with a hospital or a medical school which is giving shots? You might qualify. My health center at the University of South Florida contacted me to make an appointmen­t.

If you can drive, try official online enrollment sites in nearby counties, in addition to your own. Know Before You Go | Florida Department of Health

COVID-19 Outbreak (floridahea­lthcovid19.gov) lists all the sites with links to make appointmen­ts.

Be persistent; thanks to a poorly organized roll-out of the vaccine, getting an appointmen­t is often due to luck.”

David Lebioda, New Smyrna Beach

: “I am 67 with multiple risk factors. I was probably over-anxious to receive the vaccine. I showed up at the ‘first come’ fiasco in Volusia (wasn’t close to getting in), I signed up to get alerts in Volusia, Orange and Seminole counties and eventually Publix. I went 0 for all attempts to snatch a reservatio­n. Then I realized the vaccine frenzy would dissipate as the process was sorted out and more shots and new brands were released.

So about three weeks ago I logged in to Volusia’s website and got in!

I made reservatio­ns for myself and my mother-in-law. The actual process to get the shot could not have been more efficient and user friendly. Shot 2 is next week.”

Barry Miller, Coconut Creek: “Persistenc­e is the key to getting your appointmen­t for the vaccine. We were able to make a phone appointmen­t through Broward Health early in the process. We have since received our second Moderna vaccine.

I have to hand it to Broward Health. Very organized, with little wait time. We were in and out within 35 minutes for both shots, including the 15-minute wait time after the shot to check for possible side effects.”

Cindy Lapp, Fort Lauderdale: “I actually lucked into my shot! My suggestion is to have a network of friends who let you know what’s available. Friends of mine happened to drive into Holiday Park and were able to get their shots.

They called another friend who drove by a couple days later and the same thing happened. She called me and voila! Believe me, I had made the calls, left my info, gone on websites, but you can get lucky!”

Phil Brault, Deerfield Beach:

“I received a phone call from Broward Health assigning me an appointmen­t to be vaccinated. My son, who is 51 and has Down syndrome, was denied. I went for my shot with my son in tow. They said they had some doses left over so he was vaccinated, too.”

Larry Weisman, Delray Beach: “If you are under the care of a doctor at a hospital, you might be able to get the vaccine there. The Cleveland Clinic’s MyChart portal was my ticket to Vaccine Land. My wife stays on top of this as a way to serve our community and alerted me when the Cleveland Clinic first made its announceme­nt. I quickly booked an appointmen­t. The clinic has been very good about updates and instructio­ns as far as location, parking, etc. My second shot is coming up and I can’t wait.

The system for securing the vaccine does no favors for older people who are not computer-savvy. And many cannot sit in the car for five hours, or drive, or use Porta-Potties, which makes locations like Hard Rock Stadium nearly impossible for them to access. They’re really going to need their local Publix or Winn-Dixie to take care of them. If you can help an older person, please do it. Or urge them to get a family member who can handle a computer to try to get them an appointmen­t.”

Arthur Sklar, Highland Beach:

“How did we get our vaccinatio­ns? A combinatio­n of luck and persistenc­e and a very helpful Facebook site.

Early on, as instructed, we registered on the website provided by Palm Beach County (a frustratin­g waste of time; we never received an acknowledg­ment or reply). We tried calling Broward and Miami-Dade, Cleveland Clinic and other health systems, all without success.

Finally, at 4:50 one afternoon I received an email notice of available vaccinatio­n appointmen­ts, to be scheduled beginning at 5 p.m. We called and, after several tries, were elated to be registered for our first shot at Hard Rock Stadium.”

Sally Harrison-Pepper, Fort Myers:

“My husband and I showed up early at the first “first come, first served” vaccinatio­n event in Estero on Dec. 28. We had no idea that, by the next day, people would be camping out overnight. We arrived at 6 a.m., and were 36th and 37th in line. It was truly just dumb luck.

Now, however, I am actively working to help all the friends and neighbors in my 55+ community get access to their vaccinatio­ns too. I use our dedicated Facebook page to provide informatio­n on upcoming vaccinatio­n appointmen­ts in Lee County, post Eventbrite opportunit­ies in nearby counties, set up links to Publix with advice on the best ways to get an appointmen­t, write to my own recently cultivated contacts at the health and emergency services department­s to get advice I can share, and have even been featured on local news programs seven times. So far, I think I’ve helped 300 people or more get their first doses, and half of them recently received their second shot as well. Some sent me flowers. Many wrote thankyou notes. But my mission is based partly in self-interest. While it was great good fortune to get fully vaccinated so early in all of this, it means nothing if I can’t get everyone else around me vaccinated too. Only full vaccinatio­n for everyone will let me feel free… someday.”

Alan Wolfson, Delray Beach:

“We were able to obtain our initial appointmen­t solely by luck the morning Broward offered the vaccine. My suggestion to others is this: Ask your trusted friends and family to try for you as well.

Provide them with your date of birth, address, phone number, and any other pertinent informatio­n and you will increase your chances. Instead of you and your spouse trying to get on the Publix, Winn-Dixie and Walmart sites, you can have a small army of friends and family hitting up these websites for you as well. Your chances of obtaining an appointmen­t will surely increase.”

Diane Wilson, Bonita Springs:

“My 75-year-old husband and I (68) were thrilled when the first rollout of the vaccine started! My husband is receiving immuno-therapy for metastatic melanoma and I made it my business to try every available avenue to obtain a shot for him. We watched the local news religiousl­y to see when and where we could call/ go online/go to Eventbrite to register. I also contacted local health department­s and followed Facebook pages and websites. I’m pretty tech savvy. How hard could it be?

As it turns out it was hard; very hard. The frustratio­n was terrible and every time I couldn’t get through, got hung up on, or hit “send” and nothing happened I got more and more frustrated. Once, I actually threw a bottle of water across the room! Totally out of character for me. To add insult to injury, when Publix started taking appointmen­ts we had to get up at 5:30 a.m. to be ready to jump on at 6.

Finally, a friend said Miami-Dade was taking calls for Hard Rock Stadium and we got an appointmen­t. We were happy to drive two hours and wait in line three hours to get our first shot and a chance to get some normalcy back in our lives!”

Karen Zaslow, Boca Raton: “I am very fortunate to have already gotten both of my shots. When the news first came out that the vaccine was available, I immediatel­y tried to get it. My husband and I spent several hours trying to get through to the Broward Department of Health, to no avail. I sent emails to both the Broward and Palm Beach health department­s. I kept checking in with the Broward COVID Vaccine website, but it was down. We were lucky in that we had a relative who is a health profession­al with Broward County, and she was able to make appointmen­ts for my husband and myself in Broward in early January.

My advice is to be persistent, get on every wait list possible, and arrive as early as you can. Also, ask your trusted friends and family to try for you as well.”

Michael Hayes and Robbie Puritz-Hayes, Delray Beach: “The key to getting an appointmen­t is a combinatio­n of timing, persistenc­e and luck. After initiating requests with two Palm Beach County sites, to no avail, we looked further afield. Finally, we got appointmen­ts with Jackson Health Systems, North Dade Medical Center. We can’t say enough positive things about Jackson: efficency, politeness, just well organized. We have had our second shots and are very happy, and most of all de-stressed.”

Henry Krostich, Parkland: “I was able to get through to the Broward website early one morning on New Year’s weekend. The then active system asked me to select a place, date and time for my appointmen­t.

The first three date/time combos I selected came back with a notice that no appointmen­ts were available for that time slot. I decided to try a time slot towards the end of the appointmen­t window presented, before all the selections were taken. I tried a late afternoon time on the last day of the window, and was successful.”

As you can see, Floridians have found ingenious ways to score a vaccine. For those still searching, here’s how to find one for yourself, a loved one or a friend:

The Florida Department of Health “pre-registrati­on” website can be found at myvaccine.fl.gov. Residents can be notified directly when appointmen­ts near them are available at state-run COVID-19 vaccine sites.

Broward’s drive-thru sites:

Call 866-201-6313 to request an appointmen­t through the Florida Department of Health. For those requiring TTY access, the phone number is 833-4761526.

Publix in Palm Beach County: All 67 Publix pharmacies in Palm Beach County are offering the vaccine. Go to: publix.com/ covid-vaccine/florida.

Miami-Dade County: Seniors 65 and older and healthcare workers can pre-register just one time, online at miamidade.gov/ vaccine or by phone by calling 305-614-2014. Someone from the county will contact people to schedule the vaccine appointmen­ts at Miami-Dade County sites, including Tropical Park, Zoo Miami and Miami Dade College North Campus.

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