When it’s time to leave it to the pros: Tips for choosing a plumber

It’s a good idea to have electricians, heating and cooling contractors and even plumbers on standby in case of an emergency. In some cases, it’s best to leave it to the professionals than try a home-improvement project on your own, possibly making things worse.

Plumbing issues require quick action before you run into more costly problems. Winter temperatures can cause water lines to freeze, damaging your home’s wall or ceilings. Backed-up sewer lines will render your toilet useless or, even worse, damage your floor or home’s foundation.

To aid with plumbing issues, Better Business Bureau offers these tips for hiring a plumber:

■ Research the company’s website to make sure it checks out and look at online reviews.

■ Ask family and friends for recommendations of plumbers they use.

■ Look for plumbing companies who are members of organizations like the International Association of Plumbing and Mechanical Officials or Plumbing-heating-cooling Contractors Association.

■ Get estimates. Check if the estimate is a flat rate including materials or charged separately. Check for quality and number of fixtures. Also, ask if there are extra costs for equipment, truck or trip costs. Ask if the plumber will use drop sheets or service mats to protect your home and if the cost of cleanup is included in the estimate.

■ Check warranties for both products and labor. Your plumber should comply with manufacturers’ specifications so warranties remain valid.

■ Ask before you buy fixtures or products yourself for your plumber to install. Check with the plumber first to make sure he or she is willing to do this, as some plumbing companies do not provide this service. If you do buy the products, look for items with the Uniform Plumbing Code stamp or approval from The National Sanitation Foundation (NSF). If the product fails, you may be responsible for removing or fixing it, not your plumber.

■ Get everything in writing. A professional plumber will allow you to review the contract before agreeing to any terms.

■ Be sure plumbers have appropriate licensing, bonding and insurance.

■ Arrange a payment schedule so your final payment isn’t due until the work is done to your satisfaction.

■ Pay with a credit card or check. Make sure your check is written to a company, not an individual. Paying with a credit card will provide some recourse should the job not be completed as stated in the contract.

■ Get a receipt marked “paid in full” when the job is done and your final payment is made.