3. Empathy abounds

Empathy is an ability to see another point of view. When everyone seems to have that ability, that company is going to excel. We all need each other to help us grow, and empathy is an engine for that. I’m going to help you, you’re going to help me— that’s called teamwork. I’ve visited hundreds of companies, and the most obvious trait that sticks out at a bad one is when everyone is trying to advance their own career.

Empathy is in short supply, and so is greatness.