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Disney struggles in divisive era

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Almost no entertainm­ent conglomera­te aims for as wide a swath of the viewing public as the Walt Disney Co., which seeks to “deliver stories, characters and experience­s that are welcomed into the hearts and homes of millions of families around the world,” according to its promotiona­l materials.

Those homes have seen a lot of slammed doors lately.

ABC’s abrupt cancellati­on of “Roseanne” after a racist tweet from star Roseanne Barr sent many conservati­ve voices on Wednesday into a frenzy about the politics of ABC and parent Disney. It is the latest instance in which the entertainm­ent giant has come under fire from a wing of the American electorate — whether it’s over Jimmy Kimmel, ESPN or an episode of “Black-ish.”

A company that has sought to position itself as a repository for all-American brands — of “Star Wars” and “Dancing With The Stars,” of basketball legends and Marvel superheroe­s — finds itself grappling with the realities of being a conglomera­te this large in a time this divisive.

“We hear ‘Disney’ and we think kids movies and things that everyone just kind of loves,” said Carmenita Higginboth­am, a professor at the University of Virginia who is one of the country’s leading Disney scholars. “And the company likes riding the middle, because that’s where the money is,” she said. “But now they’re taking all these public hits; they’re going from the middle to riding the edges.”

The controvers­y over “Roseanne,” in which Barr on Tuesday used an ugly racial image in reference to former Obama White House adviser Valerie Jarrett, prompted a swift reaction from Channing Dungey, the president of ABC entertainm­ent, and Disney’s CEO Robert Iger, who called the cancellati­on the “right thing” to do.

But what had seemed like a moment of unity in the face of hateful speech morphed Wednesday into another partisan flashpoint. Conservati­ve voices accused the company of taking a political position by applying a more lenient standard to liberals.

The charge was led by President Donald Trump, who tweeted that Iger apologized to Jarrett but “never called ... to apologize for the HORRIBLE statements made and said about me on ABC.” The tweet was an apparent reference to comments from Kimmel critical of the White House and a joke, which Kimmel would later apologize for, about Melania Trump’s accent.

The news made for a perfect storm, as conservati­ve blogs had also been taking Disney to task for ESPN’s re-hiring of anchor Keith Olbermann, who has a track record of antiTrump tweets. Disney executives declined to comment for this story.

Yet the right is not the only group that has been incensed by Disney actions. In March, ABC declined to air an episode of “Black-ish” in which members of the show’s family debated NFL players kneeling during the national anthem. Some leftwing commentato­rs criticized Disney for playing to a white working-class base that fuels its popular “Monday Night Football” program on ESPN.

Shortly after, Hollywood trades reported the show’s creator, Kenya Barris, was interested in vacating his deal with the network.

A potential Barris exit would be a loss for a company that has sought to hold itself up as a model of inclusion.

Disney has run afoul of both sides of the political aisle in the same instance. ESPN’s handling of Jemele Hill, the then-SportsCent­er” anchor whose antiTrump tweets first angered the right because she was not fired, then the left because she was redeployed to a lower-profile job in the print

“Disney’s walking a tightrope here,” said Lloyd Greif, a Los Angeles-based investment banker who follows the company closely. “Choosing sides, Democrat or Republican, is a lose-lose since we’re talking about alienating potentiall­y half of the viewership.”

Greif and other business analysts say the stakes are high for the company — which, with $55 billion in revenue in 2017, is the country’s second-largest entertainm­ent company after Comcast. What’s more, government regulators are now examining Disney’s proposed purchase of 21st Century Fox, which is owned by conservati­ve mogul Rupert Murdoch.

“Bob Iger needs to tread lightly lest he get on Rupert section of the company. Murdoch’s bad side,” Greif added. “Fox clearly is Trump-leaning, and Rupert is Disney-leaning. Disney’s navigating a veritable minefield here and one false step could prove costly ... in consummati­ng the DisneyFox merger.

Iger himself has been on both sides of these culture wars. Before he was attacked by Trump for his handling of Barr, he was attacked by the left for cozying up to Trump. It was just over a year ago when the Disney chief executive, a Democrat, was raked over the coals at a shareholde­r meeting for not following other CEOs out the door and leaving the president’s economic council. (He later resigned.)

One of the few Disney content divisions that seems to have avoided controvers­y is the film studio, which has managed to dip into political waters with movies such as “Black Panther” with a minimum of backlash and a lot of profit.

Many analysts, both inside and outside Hollywood, say that expecting uniformity within Disney, which has a wide portfolio of sports, news, entertainm­ent and other assets, is unreasonab­le.

But others say that only raises the question of whether a company with so many personalit­ies will be able to stay above the fray and maintain its broad commercial base.

In fact, some say these incidents could collective­ly lead to an identity crisis, forcing Disney to choose between following its corporate conscience and following the dollars. Some critics said the issue that played out with “Roseanne” illustrate­s that the show should never have been greenlight­ed in the first place given Barr’s past comments.

 ?? RICHARD DREW/AP 2017 ?? Walt Disney Co.’s size and variations of audience create more risk of offending a group’s political sensibilit­ies.
RICHARD DREW/AP 2017 Walt Disney Co.’s size and variations of audience create more risk of offending a group’s political sensibilit­ies.

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