THE POINT OF NO RETURN
How to tell your boss you’re not ready to come back to the office
As offices start to reopen, some employees are finding themselves in a dilemma. Working from home has become convenient, especially if you’re simultaneously caring for children or older parents. And the thought of returning to a workplace may not bewelcome due to schedules or potential exposure to the virus.
“COVID was a forced experiment in working from home, and a lot of people found the arrangement better for them,” says Laura Hamill, chief people officer and chief science officer at the employee engagement platform Limeade. “Ideally, employers should be supporting and caring for their employees, listening to them right now, and adjusting policies and practices. Unfortunately, a lot of organizations aren’t adapting or thinking about how their people prefer to be working.”
So, what should you do if your company is reopening offices andwants you to return, but you don’t want to go?
The first step is to talk to your manager, Hamill says. “If they don’t know what’s going on for you, they won’t know you really want to make a change. You need to speak up.”
But don’t just blurt it out. You need to prepare for your meeting with some topics to cover. Here’s howto approach the conversation:
Identify your why
Be clear on why youwant to change theway you work, Hamill says. “If you want to continue towork from home, is it due to your physical health and well being? Your emotional well-being due to feeling the stress of caring for kids or ailing parents?”
And the why doesn’t have to be a catastrophe. “It could be that you like your life better now,” she says. “Quality of life is a real and legitimate why. You just need to be clear onwhy a change is
important. The reason can be very different for every person.”
Knowwhat you’re asking for
In addition to your reason, be clear on what you’re asking for, Hamill says.
“Are you wanting to try it out?” she asks. “Do this until your kids are in school full time? Or is this a change you’d like to make forever? Be explicit in your ask so your manager understands what you’re suggesting.”
Share howit’s mutually beneficial
In addition to being better for you, working from home also should be beneficial for the team, your manager and the company overall. Share howthe arrangement can create a win/win.
“It could be that you usually spend two hours a day commuting,” Hamill says. “Perhaps you could use some of that time working. Ormaybe you know office space is expensive andworking from home would free up resources for the company. The benefits need to be a two-way street.”
And have a plan
You’ll need to know how you will be available for your manager, teammates and customers, and you should identify howto knowif the arrangement is working.
“Howcan you put checks and balances in place and stay connected?” Hamill asks. “And what results can you and your manager expect? Identify metrics that you could use to measure howit’s going.
Getting it set up should be something that doesn’t feel too scary for your manager.”
Then, get on your boss’ calendar
Once you’ve worked out the details and know how to best convey your desire towork from home, schedule time to talk to your manager on a Zoom call or in a face-to-face meeting. Facial expressions are important, Hamill says. Let them knowin an email or during a prior call that you’re thinking about the return to the office and want to talk about it.
“Tell them that you’d like towork from home and ask to schedule a time to talk it through,” she says. “When you approach it thisway, you give them time to warm up to the concept. If you spring it on them, they may be defensive.”
Give your manager roomto add to the conversation. Don’t make the conversation a monologue, Hamill says. “Pause and ask them questions. Ask what they think itwould take towork. Ask for their worries or concerns. Do they feel it would be a burden to the team? Then talk about how you can address that.”
While you’ve likely been working from home during the pandemic, Hamill says it can help to suggest the arrangement on a trial basis.
“Time-box it for amonth or provide a few steps into it, such as working from home a few days aweek,” she says. “Howcan youmake it easier for your manager? Ultimately, the arrangement should reflect positively on your manager and the organization.”
Working from home is becoming the future way of working, and more companies are coming to that realization after the coronavirus forced their hand. Having your employer embrace the idea will take a willingness to listen and adjust on both sides.
“This is how work is changing,” Hamill says. “Hopefully your employer will agree and be on the right side of history. Organizations that show concern for their employees and treat them like human beings may benefit on the other side.”