Sun Sentinel Palm Beach Edition

Desire for savings fuels rise of new gasoline app

Upside helps find bargains at pump; are groceries next?

- By Aaron Gregg

With the exception of credit card use and selffuelin­g stations, the process of buying gasoline has changed little since the days of Henry Ford. So with gas prices rising again, seasoned technology innovators see an opportunit­y to change how people pay at the pump.

Even those who represent gas stations say the sector is ripe for innovation.

“People will drive out of their way to save money on gas, even if they have to spend extra money on gas to get there,” said Jeff Lenard, vice president of strategic initiative­s at the National Associatio­n of Convenienc­e Stores, a trade associatio­n for gas stations. “It’s a great feeling among consumers to take control of something they previously didn’t have control of.”

One team hoping to reinvent the market is Upside, a 13-person company operating out of a co-working space in Washington, D.C.

Founders Alex Kinnier and Wayne Lin once worked at Google before heading east to help build Opower, the Arlington, Va.-based home energy analytics firm.

Opower became a success story when it sold to Oracle for $532 millionthi­s year.

Upside is getting money and advice from some of Silicon Valley’s most exclusive corners. It received an undisclose­d amount of seed capital from Formation 8, a venture firm advised by former Facebook chief technology officer Gideon Yu. It is also getting counsel and funding from Hal Varian, a widely published academic who is Google’s chief economist.

The companyexp­loits a quirk in how gas stations compete for customers. Upside negotiates discounts on the price of gasoline sold at individual stations and posts them on a map accessible from a smartphone app. Users claim their savings by taking a picture of their receipt, much like the mobile check-deposit services many banks now use.

Apps such as GasBuddy have done this sort of thing for years. Where Upside stands out is on the supply side of the retail equation.

Individual gas stations tend to compete for prices on a corner-by-corner, highway-exit-by-highway-exit basis. Prices can be widely variant from one side of town to the other, but stations that cluster near one another in areas of heavy traffic often compete closely on pricing.

If a gas station on a crowded block cuts its price by even one cent, the others tend to quickly follow suit.

Upside exploits that competitio­n by offering its services to just one station in each cluster (whichever reaches out to Upside first), shutting the others out so that competitor­s have no idea what the “true price” of gas is at that station.

Upside further obscures what the price is by offering a different discount to each user. This reduces the possibilit­y of a price war breaking out; rival stations would have a difficult time figuring out how much they are being undercut.

The D.C. area’s fuel market has less competitio­n than, say, an exit on an interstate highway, as stations tend to be less tightly packed. But that has not stopped 650 gas stations in Washington, Maryland and Virginia from signing up. Kinnier says Upside is already turning down station owners whose neighbors beat them to the punch.

The company makes money by keeping for itself a small portion of what consumers save when they use the app, an undisclose­d cut that represents “a few percentage points” of the customer’s total savings.

The service is too new for it to be known whether it will be a success. As of Friday, the app had about 5,000 downloads in the Google Play Store and had an average user rating of 4.2 stars out of 5. The company says it has “tens of thousands” of users in total.

The company’s founders persuaded a contact at Uber’s D.C. office to send an email blast to its D.C.-area drivers, as part of an unpaid “partnershi­p” that has given the app some devoted users among Uber drivers.

With the help of Hal Varian’s economic mind, the company wants to adapt the idea to other markets. The company might try to expand to grocery stores later, Kinnier says.

The common thread: Using mobile technology to exploit micro-level competitio­n among retailers, saving consumers money and taking a cut of the savings. The company plans to stick to markets for “necessitie­s,” costs people incur to live.

“It’s about helping people do better with the basic necessitie­s in their life,” Kinnier said.

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