Sun Sentinel Palm Beach Edition

With new partner, Office Depot to develop app for business customers

Boca-based retailer aims for faster access to its products

- By Marcia Heroux Pounds Staff writer mpounds@sunsentine­l.com or 561-243-6650, twitter: @marciabiz

BOCA RATON – Office Depot signaled a new direction for the company Thursday with the announceme­nt it will develop an app for businesses to help manage assets and give them faster access to the retailer’s products and services.

The office supplies retailer, headquarte­red in Boca Raton, said it will partner with San Francisco-based Centriq Technology to develop a business version of Office Depot’s current app that would manage assets such as a printer or personal computer.

CEO Gerry Smith said the app “will differenti­ate Office Depot.”

“This exclusive agreement with Centriq is the first step in showing that we are moving toward a strategic transforma­tion of our company outside of the traditiona­l retail model,” Smith said in a news release.

At the same time, Office Depot will become a minority shareholde­r of Centriq, the companies announced.

Office Depot is partnering with Centriq, Smith said, because “Centriq’s unique technology platform has many applicatio­ns...We will leverage that technology to provide new services and an interactiv­e sales experience for our customers.”

The new app will be designed to allow owners and managers to streamline their business operations, including office-supply purchases, from “the palm of their hands,” Smith said.

Centriq’s platform is considered a “game-changer” as a home management resource, Office Depot said. Centriq Home, available for iPhone and Android mobile phones, connects homeowners to manufactur­ers for support, troublesho­oting, and parts and accessorie­s purchases. Centriq won the 2016 Platinum Award in the Game Changer category from the National Associatio­n of Homebuilde­rs.

Centriq is an early stage technology company founded in 2015 by former digital innovation executives from Salesforce.com.

Smith, who joined Office Depot as CEO in February, has a technology background. He previously was chief operating officer of North Carolina-based technology company Lenovo. He also has held executive positions at Dell.

Office Depot had $11 billion in 2016 sales. The company, which sells office supplies in its 1,400 Office Depot and OfficeMax stores nationwide as well as online, has been struggling to reinvent itself as online competitio­n has increased. The company employs about 2,000 at its headquarte­rs in Boca Raton.

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