Sun Sentinel Palm Beach Edition

Service with a passion for hospitalit­y Government

- By Cindy Kent Staff writer ckent@sunsentine­l.com, 954-356-4662 or twitter @mindingyou­rbiz ckent@sunsentine­l.com, 954-356-4662 or twitter @mindingyou­rbiz

Noel Morreale was recently named vice president of food & beverage at the Seminole Casino Coconut Creek, from his previous role there as director of restaurant­s. He’s comfortabl­e with the new role and more responsibi­lity, he says. In the past, in addition to working for other venues, Morreale was also founder and president of his own culinary ventures. While some lessons learned were harder than others as a business owner, Morreale’s 360-degree scope helps him define perspectiv­e, an important skill in the workplace, he says. Most of all, says Morreale, he is extremely passionate about hospitalit­y, culinary arts, and serving people.

Why my job is important: Everyone is in training for this role at a young age when we learn to say please and thank you, hold doors open, and offer food and drink in our homes. In business, hospitalit­y is key to the consumer experience, including in the gaming industry.

Resume

Experience: Station Casinos, assistant room chef, beverage manager, restaurant general manager; Mortons of Chicago/Bertolini’s, restaurant manager; Fiamma Steakhouse, founder, president; Bambino Bar & Kitchen, founder, president; NY Yankee Steakhouse - Coconut Creek, general manager

Education: attended Canisius College, Buffalo N.Y.

On the job

What I do: I manage 700 line level employees and 73 managers/supervisor­s. Simply put, it is my responsibi­lity to ensure that everyone in my department has the tools necessary to service our guests, from training and mentoring, to recognizin­g and rewarding.

Personal profession­al goal: Building relationsh­ips with everyone on my team.

What’s new: styles, trends, and appetites, all of which change very quickly.

Advice to young profession­als: The very definition of hospitalit­y is the willingnes­s to be interrupte­d at any moment. If that’s not something you can embrace, then it’s not for you.

On the side

Reading: “Service Included: Four Star Secrets of an Eavesdropp­ing Waiter,” by Phoebe Damrosch pioneers from 10 southeaste­rn states. Championin­g water conservati­on, Wilson grows native desert and drought-tolerant plants. Wilson also reduced his chemical use by 80 percent by implementi­ng air blast sprayers that atomize pesticides into fine droplets. Wilson began his first fiveacre nursery when he moved to the U.S. from Jamaica in 1972. He now runs the 30-acre nursery which produces plants that are sold throughout North America and exported to the Caribbean.

Equestrian

Katie Johnson will be a seasonal polo instructor at the Palm City Polo Club in Boynton Beach, from December until April, as an instructor for the polo school and coaching chukkers. Johnson is an instructor for her family’s Meadowview Polo Club in Lowell, Mich.

Lifestyle

Erickson Living has named Kathy McCrossin as director of sales at Devonshire at PGA National, in Palm Beach Gardens. She was most recently sales director at Maris Grove, an Erickson Living retirement community in Delaware County, Penn. Gov. Rick Scott reappointe­d Mario J. Bailey, senior government relations consultant with Becker & Poliakoff ’s government law and lobbying team, to the South Florida Regional Planning Council for a two-year term. The council helps determine policies that result in more prosperous and equitable communitie­s, a healthier and cleaner environmen­t, and a more vibrant economy.

Recognitio­n

The Florida Atlantic University Alumni Associatio­n recently hosted its fourth annual Outstandin­g Young Owls reception to honor exceptiona­l young alumni at the Broward Center for the Performing Arts in Fort Lauderdale. The program recognizes alumni under the age of 40 from eight of FAU’s colleges for their personal and profession­al accomplish­ments. They are: Corey A. Hancock, director of the program office at the United States Agency for Internatio­nal Developmen­t in Côte d’Ivoire; Karrie C. Prehm, founder and chief executive officer of Global Regulation Advisers Corp.; Jessica Dornblaser, owner of The Everglades Architectu­re Group in Boynton Beach; Charlene N. Bobb-Smith, manager of talent developmen­t and employee engagement for the Worldwide Services Organizati­on at Citrix in Fort Lauderdale; Ryan D. Wheeler, a project manager with Caulfield & Wheeler Inc.; Caitlin Saladrigas, an associate at Akerman LLP in West Palm Beach; Daphne C. Hanson, director of quality and risk management at Kindred Hospital of the Palm Beaches, and Chandana Buddhala, a senior scientist with the Department of Neurosurge­ry at Washington University in St. Louis.

 ??  ?? NOEL MORREALE
NOEL MORREALE
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McCrossin

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