Sun Sentinel Palm Beach Edition

‘A bad time for consumers wanting a new car’

With lots sparse, shoppers are driving home in their second choice or third or ...

- By Tom Voelk

The most desirable new vehicles are selling before they even hit dealership­s. Used-car prices are through the sunroof. And automakers worldwide are idling plants and cutting capacity as they wait for more desperatel­y needed chips to be delivered.

Instead of the more typical dealer discounts, markups are spreading to new cars, and for hot models like the Chevrolet Tahoe, $10,000 would not be out of the question. Shoppers are shrugging and paying up.

With dealer lots cherry-picked and sparse, many car buyers have been forced to reconsider their choices and kick the tires of overlooked models and brands. Some are settling for paint colors they would normally dismiss. Others are turning from new to used. People are rethinking their transporta­tion coming out of the pandemic and even changing the way they buy a vehicle.

At the moment, paying the suggested retail price on a new car might be a bargain. Can you wait a year? Then hold back, even if it means putting money into your current ride.

“It’s a bad time for consumers wanting a new car,” said Stephanie Brinley, principal analyst with IHS Markit. “In 2021, the lost global automotive production is at 6.58 million units through the third quarter.”

Inflation has been running hot this year, and used-car prices are a key culprit. A recent report showed little sign that consumer prices were cooling, although used-car prices, after a huge run to start the year, have begun to ebb in the Consumer Price Index.

Can’t put off an automotive purchase? With mixed emotions, many shoppers are casting a wider net. There is evidence that brand loyalists are venturing from their comfort zone out of frustratio­n. Or necessity.

In Seattle, Ed Wood, a 63-year-old electricia­n, wants to replace his 1995 Chevrolet, fully understand­ing the timing is awful.

“My uncle is getting his affairs in order and offered to pay the lion’s share for a new one,” he said. “He wants to see me happy.”

Loyal to Chevy’s Silverado, Wood could not find one. Little by little, he widened his search to dealers in Idaho, South Dakota and Texas.

“All sold out,” he said. “I went around and around with dealership­s, then branched out to F-150, Ram, Sierra and Tundra and found either no stock available or crazy markups.”

It led him to the Titan from Nissan, typically in the middle of the pack of carmakers by sales, after General Motors, Toyota and Ford. Nissan’s pickup was more available and surprising­ly appealing.

“Titan is definitely a strong contender now, and it wasn’t even on my radar when I started,” Wood said. “As a big guy, I found the seats to be extremely comfortabl­e.”

The owner of Bill Korum’s Puyallup Nissan, outside Tacoma, Washington, backs that up. “We’ve always felt Titan was tops; it simply didn’t break through because of the fierce loyalty of Chevy, Ford and Ram owners,” Korum said. “It’s good to see it getting the love it deserves.”

He added, “We had 118 just a few months ago. Only 20 are still on the lot.”

The new landscape may be playing out in market data. According to IHS Markit figures, pickup brand loyalty — as measured by the number of buyers in a month who purchased the same brand they had before — was down to 51% in June, from 56% in March 2020.

Korum believes a refreshed full lineup from Nissan has helped sales, but a shortage of competitor­s’ models is drawing even more people to his showroom.

“It’s not just pickups,” he said. “People that can’t find RAV4s, CR-Vs and Civics are finding the redesigned Rogue and Sentra to be a pleasant surprise. Sales are growing. We could sell a lot more if we could get them.”

Edgar Zurita, 43, of Fairfax, Virginia, veered hard from his initial choice. “We needed lots of space and seriously considered a new Kia Telluride SUV, but the markup of $18,000 for one on the lot was too much,” Zurita said.

“So we switched to shopping for minivans,” he added. “Still, Kia Carnival and Toyota Sienna were jacked up $12,000. I don’t like getting ripped off, so we ended up buying used, a 2019 Kia Sedona SXL van with 20,000 miles. It was a lot less expensive, and vans are more useful. Plus, I won’t lose as much when it comes to resale.”

Used cars might be more affordable than new ones, but their prices have skyrockete­d, too. Carvana, which sells used vehicles online and delivers them, offers eye-opening figures. According to its second-quarter results, it sold 96% more cars than a year earlier; revenue was up 198%, to $3.3 billion; and gross profit was $552 million, up 268%.

Part of Carvana’s success is the high demand in pre-owned vehicles. In addition, the pandemic has made consumers far more willing to buy online.

This holds true for new cars as well. At Hyundai, Michael Stewart, a senior group manager, said, “Online sales have increased significan­tly.” He added that such sales were “24% of transactio­ns for Hyundai in July 2021 after “hovering around 10% last year.”

Some shoppers sped up their shift to electric.

“I was hoping to upgrade from my Honda Accord Hybrid to a Toyota RAV4 Prime plug-in hybrid but found them impossible to find,” said Brad Ellman, an accountant in Fort Lauderdale, Florida. He wanted a plug-in hybrid because he was “hesitant to take the full leap into the EV world.” But with no Primes to be found, he flipped the switch and went with a fully electric Tesla Model Y Long Range.

 ?? CHONA KASINGER/THE NEW YORK TIMES ?? A Nissan Titan at Bill Korum’s dealership in Puyallup, Washington. Amid a shortage of new cars, buyers are turning to overlooked models and brands.
CHONA KASINGER/THE NEW YORK TIMES A Nissan Titan at Bill Korum’s dealership in Puyallup, Washington. Amid a shortage of new cars, buyers are turning to overlooked models and brands.

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