Arkansas of­fi­cial warns of on­line scam op­er­a­tions

Texarkana Gazette - - METRO/STATE -

On­line scams are among the most com­mon as tech­nol­ogy evolves.

“Arkansans should take ad­van­tage of ad­vances in tech­nol­ogy of­ten to make our busy lives eas­ier,” Arkansas At­tor­ney Gen­eral Les­lie Rut­ledge said. “But we should all do our due dili­gence to re­search com­pa­nies and apps to en­sure that the ser­vices are ac­cu­rate, ef­fec­tive and le­git­i­mate.”

Rut­ledge re­leased the fol­low­ing tips for con­sumers who de­cide to pay for ser­vices on­line:

■ Check the site’s pri­vacy pol­icy be­fore pro­vid­ing any per­sonal fi­nan­cial in­for­ma­tion and de­ter­mine how the in­for­ma­tion will be used or shared with oth­ers. Also check the site’s state­ments about the se­cu­rity pro­vided for your in­for­ma­tion. Some web­sites’ dis­clo­sures are eas­ier to find than oth­ers—look at the bot­tom of the home page, on or­der forms or in the “About” or “FAQs” sec­tion of a site.

■ Pay by credit card, the most se­cure way. Un­der fed­eral law, you can dis­pute the charges if you do not get what you were promised. You may also dis­pute unau­tho­rized charges on your credit card. Many credit card is­suers have “zero li­a­bil­ity” poli­cies un­der which you pay noth­ing if some­one steals and uses your credit card.

■ Keep per­sonal in­for­ma­tion pri­vate. Do not dis­close per­sonal in­for­ma­tion—ad­dress, tele­phone num­ber, So­cial Se­cu­rity num­ber, bank ac­count num­ber or email ad­dress—un­less you know who is col­lect­ing the in­for­ma­tion, why they are col­lect­ing it and how they will use it.

■ Re­view monthly credit card and bank state­ments for any er­rors or unau­tho­rized pur­chases promptly and thor­oughly.

No­tify your credit or debit card is­suer im­me­di­ately if your credit or debit card or check­book is lost or stolen or if you sus­pect some­one is us­ing your ac­counts with­out your per­mis­sion.

Rut­ledge en­cour­ages Arkansans to check a busi­ness’s sta­tus with the At­tor­ney Gen­eral’s Of­fice or the Bet­ter Busi­ness Bu­reau to en­sure its le­git­i­macy.

For more in­for­ma­tion about other com­mon scams and con­sumer-re­lated is­sues, please call the Arkansas At­tor­ney Gen­eral’s Of­fice at 800-482-8982 or visit ArkansasAG.gov or face­book.com/AGLes­lieRut­ledge.

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