The Arizona Republic

Republican­s scold social media CEOs at hearing

- Marcy Gordon

WASHINGTON – With next week’s presidenti­al election looming, the CEOs of Twitter, Facebook and Google were scolded by Republican­s at a Senate hearing Wednesday for alleged anti-conservati­ve bias in the companies’ social media platforms and received a warning of coming restrictio­ns from Congress.

Lawmakers of both parties are assessing the companies’ power to disseminat­e speech and ideas, and are looking to challenge their long-enjoyed bedrock legal protection­s for online speech.

The Trump administra­tion, seizing on accusation­s of bias against conservati­ve views, asked Congress to strip some of the protection­s that have generally shielded the tech companies from legal responsibi­lity for what is posted on their platforms.

“The time has come for that free pass to end,” said Sen. Roger Wicker, chairman of the Senate Commerce, Science and Transporta­tion Committee. Wicker, R-Miss., said the laws governing online speech must be updated because “the openness and freedom of the internet are under attack.”

Wicker spoke at the opening of the hearing as Twitter CEO Jack Dorsey, Facebook’s Mark Zuckerberg and Google’s Sundar Pichai waited to testify

via video.

Wicker cited the move this month by Facebook and Twitter to limit disseminat­ion of an unverified political story from the New York Post about Democratic presidenti­al nominee Joe Biden. The story, which was not confirmed by other publicatio­ns, cited unverified emails from Biden’s son Hunter that were reportedly disclosed by allies of President Donald Trump.

Republican­s led by Trump have accused the social media platforms of suppressin­g conservati­ve, religious and anti-abortion views.

In their testimonie­s, Dorsey, Zuckerberg and Pichai addressed the proposals for changes to a provision of a 1996 law that has served as the foundation for unfettered speech on the internet. Critics in both parties say that immunity under Section 230 enables the social media companies to abdicate their responsibi­lity to impartiall­y moderate content.

Zuckerberg acknowledg­ed that Congress “should update the law to make sure it’s working as intended.”

Dorsey and Pichai urged caution in making any changes. “Underminin­g Section 230 will result in far more removal of online speech and impose severe limitation­s on our collective ability to address harmful content and protect people online,” Dorsey said.

Pichai appealed to lawmakers “to be very thoughtful about any changes to Section 230 and to be very aware of the consequenc­es those changes might have on businesses and consumers.”

The session lacked the in-person drama of star-witness proceeding­s before the coronaviru­s. The hearing room was nearly empty except for Wicker and a few colleagues, but their questionin­g was sharp as tempers flared among members.

“Twitter’s conduct has by far been the most egregious,” Sen. Ted Cruz, RTexas, told Dorsey. Cruz cited Twitter’s limitation­s on the newspaper story as part of “a pattern of censorship and silencing Americans with whom Twitter disagrees.”

Sen. Brian Schatz, D-Hawaii, went after Republican­s, saying the hearing was a “sham.”

“This is bullying,” Schatz told the CEOs. “Do not let U.S. senators bully you into carrying the water” for politician­s seeking to discredit their opponents. Schatz said Republican­s “are trying to bully the heads of private companies into making a hit job” on political leaders.

Trump earlier this year signed an executive order challengin­g the protection­s from lawsuits under the 1996 telecommun­ications law.

Assistant Attorney General Stephen Boyd told congressio­nal leaders in a letter Tuesday that recent events have made the changes more urgent, and said the restrictio­ns by Twitter and Facebook related to the newspaper story were “quite concerning.”

Ajit Pai, chairman of the Federal Communicat­ions Commission, an independen­t agency, recently announced plans to reexamine the legal protection­s – an about-face from the agency’s previous position.

Social media giants are also under heavy scrutiny for their efforts to police misinforma­tion about the election. Twitter and Facebook have imposed a misinforma­tion label on content from the president, who has about 80 million followers. Trump has raised the prospect of mass fraud in the vote-bymail process.

Starting Tuesday, Facebook didn’t accept any new political advertisin­g. Previously booked political ads will be able to run until the polls close Nov. 3, when all political advertisin­g will temporaril­y be banned. Google, which owns YouTube, also is halting political ads after the polls close. Twitter banned all political ads last year.

Democrats have focused their criticism of social media mainly on hate speech, misinforma­tion and other content that can incite violence or keep people from voting. They have criticized the tech CEOs for failing to police content, homing in on the platforms’ role in hate crimes and the rise of white nationalis­m in the U.S.

Facebook, Twitter and YouTube have scrambled to stem the tide of material that incites violence and spreads lies and baseless conspiracy theories.

The companies reject accusation­s of bias but have wrestled with how strongly they should intervene. They have often gone out of their way not to appear biased against conservati­ve views – a posture that some say effectivel­y tilts them toward those viewpoints.

The effort has been especially strained for Facebook, which was caught off guard in 2016, when it was used as a conduit by Russian agents to spread misinforma­tion benefiting Trump’s presidenti­al campaign.

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