The Arizona Republic

A refurbishe­d device can help save you money on technology

- Jefferson Graham

Sure, you can buy the latest iPhone 12 starting at $699, but doesn’t a classic iPhone for $200 sound more up your alley?

Or why not $849 on a 21-inch Apple iMac, instead of $1,099 for a new one?

In other words, instead of spending big money on Cyber Monday sales, why not save money on a refurb?

In a refurbishe­d product, you won’t get the latest technology, but you will get a workable device that didn’t need to be thrown away — one that’s been cleaned, inspected and repackaged to continue serving customers.

“Like-new devices. Second-hand prices” is how Back Market, one of many websites that resell used products, describes its inventory.

That $200 iPhone 8 is from 2017, and Apple’s processor wasn’t as fast then, nor were the cameras as advanced.

But we’re in a pandemic in which many people have lost their jobs or been furloughed. They don’t need to spend on the latest and greatest.

“The number one reason people come to us is for the price,” says Serge Verdoux, managing director for Back Market. “Some customers only want what’s new.” Others are skeptical about the newer phone, he says. Is it really that much faster? Is the camera that much better?

Beyond the obvious candidates such as eBay, Craigslist and Facebook’s Marketplac­e section, several websites such as Back Market have popped up to serve the demand for used products. Others include Swappa, Gazelle and TradeMore.

Swappa has a full selection of iPhones, Samsung Galaxy smartphone­s and laptops. An iPhone 11, from 2019, is $415. Apple sells the same phone new on its website for $599.

A better deal would be for the Galaxy

S10, also from 2019, for $310. Samsung doesn’t sell the model anymore, but the successor, the S20, starts at $999.

Laptops became hard-to-get items this year, as many of us left offices and classrooms to work and learn from home. Scott Johnson, a computer repair technician who sells refurbs to clients in the Tampa Bay area of Florida, says consumers can get a better computer for half the price by going refurb.

“When I get them in, they won’t last but a few days,” he says. He replaces the old, slow and often unreliable hard drive with a faster solid state drive, “and there is quite a noticeable difference in performanc­e,” he says.

Most of his used laptops are 2 years old and sell for about $400.

J.T. Ippolito, a YouTuber from Las Vegas, says he regularly buys refurbishe­d tech items to save money. “You still get the latest products,” and refurbs are put through “rigorous testing.”

Andrew Funderburg, founder of Fundy Software in Beaverton, Oregon, says he regularly buys refurbishe­d Mac laptops for his office. “Most Apple refurbs are just open box returns,” he says. “We’ll buy the newest one and

save $300. When you’re buying five to 10 machines a year, it really adds up.”

He buys from the Certified Refurbishe­d section of Apple’s website, where consumers get a one-year warranty.

The nonprofit Advocate for the Public Interest notes the environmen­tal benefit: “If Americans used our smartphone­s for one year longer, we would reduce manufactur­ing material demand by 42.5 million pounds per day — which would be like cutting a jumbojet’s weight in raw material use every 17 minutes,” AFPI says.

The Back Market site says it checks everything on devices before reselling them, cleaning the units, ensuring the device wasn’t stolen, monitoring the battery strength and wiping customers’ data.

Back Market doesn’t buy back devices from consumers but plans to offer the service in 2021. Swappa and Gazelle buy them directly from consumers; Apple and the phone carriers offer trade-in deals. To qualify for a sale, phones need to be in good working condition, without dents, cracked screens, water damage and the like.

 ?? COURTESY OF BACK MARKET ?? Several websites such as Back Market have popped up to serve the growing demand for used products.
COURTESY OF BACK MARKET Several websites such as Back Market have popped up to serve the growing demand for used products.

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