The Arizona Republic

What to do when you run out of space on Gmail

- Ken Colburn Ken Colburn is founder and CEO of Data Doctors Computer Services, datadoctor­s.com. Ask any tech question at facebook.com/DataDoctor­s or on Twitter @TheDataDoc.

Question: I’m running out of space on my free Gmail account and deleted a bunch of messages, but it didn’t seem to make much of a difference. Help!

Answer: Despite Gmail’s generous 15 GB of free storage, it can fill up quickly without regular maintenanc­e.

If you haven’t done much in the past to keep the clutter from building up, there are a number of places where you can free up valuable storage space.

To see how much space you are using, scroll to the bottom of the list of messages in your Inbox and look in the right portion of the section.

The graph and numbers will give you a quick picture of your current status and will help you see which of the following frees up the most space.

Trash

The Trash folder is designed to automatica­lly delete items that are more than 30 days old, but if you recently went on a mass deletion binge and didn’t see much space free up, it’s probably still sitting in the Trash Folder.

At the top of the folder, there will be an option to “Empty Trash now” in blue, which will free up the space being taken by the items you thought you got rid of.

Categories

Gmail uses an automatic organizing process that sorts incoming messages into categories:

● Primary: Emails from people you know (and messages that don’t appear in other tabs).

● Social: Messages from social networks and media-sharing sites.

● Promotions: Deals, offers, newsletter­s and other “call to action” emails.

● Updates: Notificati­ons, confirmati­ons, receipts, bills and statements.

● Forums: Messages from online groups, discussion boards and mailing lists.

I’d start with the “Social” category, which is essentiall­y notificati­ons, and items related to your social media accounts, that for most can be deleted en masse.

To do this, click on the blank square above the word “Primary” which will put a checkmark in every message on the current screen. If there are more messages than what will fit on your first screen, the option to “Select All XXX conversati­ons in Social” will appear in blue at the top.

This will select every message in the Social category, which can be deleted at once by clicking on the Trash icon at the top.

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