The Arizona Republic

How Amazon’s drone delivery works

Tolleson will serve as third home base for project

- Abigail Beck and Alexandra Hardle

The future of unmanned delivery services is closer than it may seem — and it’s right in one of Arizona’s backyards.

Tolleson, a small city about 11 miles west of Phoenix, will serve as the third home base for Amazon’s experiment­al drone project, the delivery service powerhouse announced in a news release on Monday.

“When you’re a small town in the middle of an urban landscape surrounded by major buildings and major cities, it’s always cool when you can be the partner on something so grand,” Tolleson Mayor Juan Rodriguez said.

Arizona is no stranger to drone delivery, between Walmart and companies like FlyBy Robotics, but here’s what you need to know about Amazon’s program.

When is Amazon beginning drone delivery in Arizona?

No specific date or month has been set for the drone delivery to launch, according to the news release. However, Amazon noted that drone deliveries will start in the West Valley in Tolleson.

Amazon is still coordinati­ng with the Federal Aviation Administra­tion and

Tolleson officials to ensure everything is in place for the program to commence.

Where will drone deliveries come from?

Amazon has already establishe­d several same-day delivery sites across the Valley, and the drones will be situated near Tolleson’s site during the experiment­al period.

“These smaller sites are hybrid — part fulfillmen­t center, part delivery station,” Amazon’s news release noted. “They allow us to fulfill, sort, and deliver products all from one site so we can get packages out to our customers even quicker.”

Where in metro Phoenix can I receive Amazon drone deliveries?

Once the program is clear to start, it will only operate within a 7-mile radius of the distributi­on center, Mayor Rodriguez told The Arizona Republic. Some west Phoenix and Avondale residents will be able to receive drone deliveries.

Which cities have Amazon drone delivery?

Amazon first implemente­d this program in College Station, Texas, and Lockeford, California, in 2022. The Lockeford location will be closing, the news release said, promising more drone delivery locales in 2025. The College Station site will remain open.

What time of day will drone deliveries be available?

Amazon uses drone delivery from 9:30 a.m. to 5 p.m. Sunday through Thursday in California, and 9:30 a.m.-5 p.m., seven days a week in College Station, Texas, Amazon said on its website. However, drone delivery isn’t available during certain weather conditions.

How do I sign up for Amazon drone delivery?

Amazon said it would email households as drone delivery is available in their area.

Prior to your first drone delivery, you’ll need to prepare your yard, have an Amazon employee survey your yard and install a marker for the drone delivery, according to Amazon.

After that, users can identify products available for drone delivery and select “today: within one hour” as the delivery option in check out.

Then place the QR code delivery marker on the mini marker in your yard. Users than receive an email confirming the purchase and estimated time of the drone’s arrival.

What’s new with Amazon’s drone delivery program?

New drones, capable of flying in more weather conditions and carrying up to five pounds at a time, will be introduced in Tolleson.

Amazon reported that these MK30 drones will be operative in Italy and the United Kingdom soon, but no timeline was available at the time of publicatio­n.

How much weight can an Amazon drone carry?

Amazon is debuting new drones that can carry up to five pounds at a time. The drones were set to operate in Europe soon, though the company did not specify when they would launch.

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