US households add paid streaming service

Numbers surge 450% in less than decade, study says.

By David Ng Los Angeles Times

In yet another sign of streaming media’s growing dominance in the entertainment industry, the majority of U.S. households now subscribe to at least one digital video streaming service such as Netflix, Amazon Prime and Hulu, with a surge of original content driving consumer adoption, according to a survey released this week by Deloitte.

Deloitte’s 12th annual digital media trends survey shows that streaming video adoption passed the halfway mark in 2017 with 55 percent of U.S. households now subscribing to paid services.

In less than a decade, the percentage of U.S. households subscribing to a paid streaming video service surged 450 percent — from just 10 percent in 2009 to 55 percent in 2017.

The survey found that 54 percent of streaming video subscribers said they had signed up to watch original content they can’t find anywhere else. Other fac- tors include the ability to watch movies and shows at anytime, as well as commercial-free content.

Nearly one-half, or 48 percent, of all U.S. consumers streamed television content every day or weekly in 2017, compared with just 37 percent of consumers in 2016. Consumers spend on aver- age 38 hours watching video content each week, 15 hours (or 39 percent) of which is streamed.

One of the casualties of the trend has been traditional pay TV packages, such as cable and satellite bundles. As more consumers cut the cord, pay TV penetration has

fallen, dropping to 63 percent in 2017 after remain- ing steady at about 75 per- cent for years, according to the survey.

The study showed that 16 percent to 22 percent of millennial consumers, as well as those in Generations X and Z, have never subscribed to a pay TV service and are probably unlikely to do so in the future. The majority of survey respondents said they felt they were paying too much for the value they received from a traditional pay TV subscription.

Deloitte’s study found that Generation X — those who are between 35 and 51 years old — have picked up the viewing habits of younger generations, such as watch

ing more content on mobile devices. Typically, as generations grow older, they tend to revert to the consumption patterns of parents.

“But what we’ve seen is the opposite. The older is becom

ing like the younger,” said Kevin Westcott, a Deloitte principal and leader of the company’s U.S. Media and Entertainment practice.

He said the proliferation of streaming options could lead providers to start rebundling services under a single billing experience in the coming years.

“I expect to see some form of re-aggregation to happen maybe in 2019,” he said.

THE NEW YORK TIMES 2012 Consumers face a dizzying array of entertainment choices that include streaming video. A survey found that 54 percent of streaming video subscribers said they had signed up to watch original content they can’t find anywhere else.