The Atlanta Journal-Constitution

City lets staff use computers again Some department­s had to work on paper after network was breached.

- By Stephen Deere sdeere@ajc.com

The city of Atlanta advised its employees Tuesday that they could begin turning on their computers for the first time since Thursday’s cyberattac­k. Some city department­s had

been forced to revert to working on paper after someone breached the city’s computer network, encrypted data and demanded $51,000 in return for unlocking it. “It is expected that some com

puters will operate as usual and employees will return to normal use,” a city news release said. “It is also expected that some computers may be affected or affected in some way and employees will

continue using manual or alternativ­e processes. This is part of the City’s ongoing assessment as part of the restoratio­n and recovery process.”

At a news conference at City Hall on Monday, an outside com

puter security consultant for the city of Atlanta said his firm had completed the “investigat­ion and containmen­t phases” in response to the cyberattac­k. Michael R. Cote, president and

CEO of Securework­s, an Atlanta-based firm called in to assist the city, said the city was transition­ing into the recovery phase.

The city’s Department of Atlanta Informatio­n Management at 5:40 a.m. Thursday learned of outages of various internal and customer applicatio­ns “includ

ing some applicatio­ns customers use to pay bills or access court related informatio­n,” according to a statement from Richard Cox, the city’s interim chief of operations.

The public safety department, water services and Hartsfield-Jackson Internatio­nal Airport operated without incident, Cox said. However, the airport turned off its Wi-Fi following the hack.

As of Monday, employees in five of the city’s 13 department­s were performing their jobs “manually” or are not able to function as efficientl­y as they have in the past.

Those department­s include Correction­s, Watershed Management, Human Resources, Parks and Recreation and City Planning.

The Department of Watershed Management was unable to accept bill payments online or in person or process new water

meter sales.

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