Do this when switching carriers

This was written by the Clark Howard staff

When you find a cheaper wireless plan and are ready to switch cellphone carriers, there are a few things you need to remember to avoid paying too much.

Before we get to the steps, money expert Clark Howard has a warning about a mistake that many people make when transferring their number from one cellphone company to another: Incorrectly timing the switch to a new wireless provider.

Here’s an example: Let’s say that the billing cycle with your current carrier resets on the first of the month and you activate service with a new provider on the fifth.

The major cellphone companies generally won’t prorate your final bill.

The cellphone provider that you’re leaving will probably charge you through the end of your billing cycle, and you may have to pay prorated charges with your new wireless company.

Clark’s solution is to sign up for your new cellphone service and port your number four days before your billing cycle is set to end.

Now that you know the big mistake to avoid, let’s get to the steps that you need to follow to get started:

1. Review your billing statements

Reviewing your previous three to six months of billing statements is key to understanding your cell- phone usage.

You might be paying for an unlimited data plan and only using 2GB of data per month. Take the time to analyze your cellphone bill and determine what type of phone plan you really need.

2. Compare the best cellphone plans

Clark.com’s list of the best cellphone plans and deals includes a number of mobile virtual network operators (MVNOs). These companies don’t own cellphone towers, but they partner with the Big 4 to offer cheap phone plans.

3. Check phone compatibility

Your phone needs to be unlocked if you plan to keep it when you switch. If it’s locked, you’ll need to check with your current provider for instructions on how to unlock it.

4. Purchase your new plan

Some of the most popular prepaid carriers sell SIM cards at major retailers like Walmart, Target, Best Buy, CVS and more. These SIM cards are also sold online.

5. Install your new SIM card

If you’re transferring a number from one carrier to another, review the number transfer policy. Most companies list this information on the FAQ section of their website, but you can also reach out to customer service for help.

6. After porting, confirm cancellation

Do not call the provider you’re leaving and cancel service before the port completes. If you do, the account will be closed and your phone number will be lost.

7. Get the most out of your new plan

Check the FAQ pages on your new provider’s website or mobile app to adjust any settings that need to be changed on your phone.